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King County Metro Transit has a Special Duty Assignment (SDA) for a Project/Program Manager (PPM) III to support Learning and Development within our Organization Health and Development team (OHD) in Employee Services. This position is open only to current King County employees who have passed their probationary period in their current Career Service position.
This position will be responsible for leading the work of the Learning and Development team, in particular the Educator Consultants, who will be developing and delivering educational opportunities to Metros workforce. They will report to and work with the Learning and Development Manager to support the Educator Consultants and to translate the Learning and Development vision to actionable workplans, timelines, and deliverables to meet agency and customer needs.
This position will support the oversight of a team that is responsible for Metros Learning and Development portfolio. This position will work closely with the Learning and Development Manager, team, and Employee Services Division members to cultivate a workplace culture that is rooted in organizational health, equity, and belonging.
This recruitment will be used to fill one (1) Special Duty Assignment (SDA) with an anticipated duration through December 31 st , 2025, with the possibility for extension. In addition, this recruitments selection process may be used to generate an eligibility pool for future SDA positions that may occur in this classification. The eligibility pool will be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority.
Applying principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of this work. As the Lead OHD Learning & Development Project Manager, you will:
- Lead and manage learning-focused projects where Learning & Development is involved
- Support the Learning and Development Manager to ensure tasks are completed, timelines met, quality is maintained, and deliverables are achieved
- Develop pro-equity, innovative, people-centered work plans, charters, and project documents
- Organize, facilitate, monitor, and follow up on work plans under the direction of the Learning & Development Manager
- Provide project management coaching and guidance to team members, leaders, and sponsors
- Prepare reports, flow charts, graphs, presentations, and other documents summarizing findings and recommendations to present to stakeholders/sponsors.
- Build relationships with learning practitioners across Metro to identify learning needs, make recommendations, grow skills, and continuously update the learning strategy
- Coordinate alignment of Metro educational resources with those delivered by the Department of Human Resources
- Engage in evaluation and continual improvement of learning engagements
- Build trust and engage employees through transparency, inclusion, and respect
- Create, manage, and keep projects up to date on Microsoft SharePoint sites and Monday.com
- Create project management process flows using Visio or other appropriate software
- Lead, mentor, and assign work to other team members
- Other duties as assigned.
Minimum Qualifications Include
- Three years of direct project management experience
- Experience managing the workload of a team and providing direction and oversight
- Experience with the coordination and delivery of learning and development offerings to large audiences
- Advanced skills in Microsoft Office software, including Outlook, Word, Excel, PowerPoint, SharePoint, Visio, Monday.com, Canva, and Teams.
- Demonstrated success in program management, including planning, strategy, implementation, marketing, and evaluation
- Ability to maintain confidentiality of information on sensitive projects
- Demonstrated success in building effective relationships with a variety of audiences, including leadership, with principles of engagement and equity and social justice
- Ability to work with and provide exceptional customer service to other employees
- Skills in coaching around goal setting with the ability to organize people and activities to accomplish strategic work plans and deliverables within established timelines
- Comfort and flexibility in navigating a complex political environment while managing multiple competing priorities
- Demonstrated experience multitasking and managing projects in a high stress environment
Competitive Candidates Will Have (but not required)
- Project Manager Professional (PMP) Certification
- Masters degree in Public Administration or Human Services field
- Knowledge of Adult Learning principles and L&D approaches to design (i.e. ADDIE Model of Design)
- Familiarity with Metro's Organizational Health & Development services to the Metro workforce
Application & Selection Process
To Apply
The following application materials are required:
1. An online King County application. Updated with accurate contact information, and relevant work history going back at least 10 years (or more, if necessary), with all job duties, dates of employment, and reasons for leaving explained clearly.
2. Completed supplemental questions.
3. A letter of interest. In your letter of interest, please speak to your experience managing multiple complex projects, communicating between stakeholders and the project team, and visualize/document milestones for presentations.All the application materials will be screened for qualifications, competitiveness, completeness, attention to detail, and written communication skills. The most competitive candidates may be invited to participate in one or more interviews. Final offers are contingent on the successful completion of reference checks.
Work Schedule This position is exempt from the provisions of the Fair Labor Standards Act and is not overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek, normally 8:00 a.m.-5:00 p.m., Monday through Friday. Union Representation/Job Code/Grade This position is not represented by a union Job code 243328/Grade 63 Work Location This position will be located in the King Street Center Building- 201 S Jackson St, Seattle, WA 98104. Teleworking Requirement The work associated with this position will be performed predominantly in a hybrid work environment, working in the office and at home. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within areas on able distance to their King County worksite to respond to workplace reporting requirements. Who May Apply We are only accepting applications from qualified, eligible King County Metro Employees who have completed the probationary period in their current career service position. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact: Manal Tirhi, ... Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work, and play. Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion, and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way, and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO)Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.