Operations Manager, Facilities

Be the one who makes a difference!

At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. Be the one who makes a difference-with us.

Join the Facilities team at Vertex Education and help create safe, well-maintained learning environments that support student success. The Facilities Operations Manager plays a critical role in leading preventive maintenance strategy, supporting campus Facility Manager development, and ensuring compliance across multiple campuses. This position drives operational readiness and long-term facilities planning in close collaboration with School Operations and other departments. While the role does not include direct reports, it provides high-level guidance and oversight to campus-based Facility Managers across the network.

ESSENTIAL FUNCTIONS:

Financial Planning and Vendor Management:

• Lead the annual and long-term facility CapEx and OpEx planning and prioritization for each campus, in collaboration with School Operations.

• Oversee and analyze facility budget forecasting, spend tracking, and cost-efficiency initiatives across the network.

• Oversee vendor relationships, including evaluation, contract management, and SLA performance monitoring.

• Lead implementation of network-wide strategic initiatives, including new school openings, major renovations, and capital planning.

Preventive Maintenance & Asset Management:

• Develop the standards for preventive maintenance protocols and schedules for major systems (HVAC, plumbing, electrical, life safety).

• Support Facility Managers in implementing strategies and corrective actions to extend asset life cycles.

• Oversee the asset management system and deploy standardized procedures to ensure accurate data.

Compliance, Safety & Emergency Response:

• Develop network standard processes for campuses that ensure compliance with federal, state, and local facility regulations.

• Create system standardized operating procedures for facility emergency response and recovery efforts; coordinate planning with Safety Director, DSO, and school administration.

• Implement standardized protocols for all life-safety systems including inspection, calibration, and documentation.

Training and Capability Building:

• Lead, mentor, and support a high-performing team of Facility Managers across multiple campuses.

• Develop regular training in maintenance best practices, safety protocols, emergency management, and compliance.

• Facilitate knowledge sharing and professional development across the network.

Data-Driven Operations & Continuous Improvement:

• Leverage facilities ticketing data to detect patterns, identify systemic failures, and inform action planning.

• Conduct regular scorecard reviews with School Operations to assess campus-level performance and drive continuous improvement plans.

• Benchmark campus performance against internal standards and industry best practices to drive ongoing excellence.

• Audit work orders and asset data for quality and compliance; identify root causes of recurring issues.

QUALIFICATION REQUIREMENTS:

Education, Certifications & Experience :

• A high school diploma or GED is required.

• High school diploma or GED required; relevant facility operations coursework preferred.

• 7-10 years of experience in multi-site facilities operations.

• Proven leadership skills with the ability to motivate and mentor team members.

• Hands-on understanding of HVAC, plumbing, electrical, and life safety systems.

• Excellent communication skills, both verbal and written.

• Strong Excel and data analysis skills; ability to interpret trends and generate actionable insights.

• CFM (Certified Facility Manager) preferred.

Behavioral Competencies:

Leadership & Mentorship - Guides Facility Managers with clarity and accountability.

Operational Oversight - Coordinates effective maintenance and support routines.

Collaboration - Partners well with campus and central operations teams.

Professional Communication - Engages stakeholders with clarity and responsiveness.

Resilience - Remains composed during change, emergencies, or high demand.

PHYSICAL REQUIREMENTS:

• Regular local travel between campuses is required.

• This position requires the need to lift objects (up to 50 pounds) on occasion.

• This position may require standing for long periods at times, talking on the phone, standing, kneeling, stooping, and long periods of concentration.

Be excited to be a part of our team and grow your career with us!

Be the one who enables us to positively impact over 258,000 students across multiple states while driving our growth forward so we can enrich even more lives. Be the one who helps us achieve excellence for over 226 schools that we support with academics, finance, technology, human resources, communications, marketing, facilities, construction, and food services. Be the one who is a diverse thinker, a team player, a smart risk taker, an innovator, and a difference maker by encouraging others to climb higher and reach farther to further education.

• Be yourself surrounded by wonderful people who care about you, value your unique skills, and lift you up.

• Be supported in your work by caring leaders and team members who want you to succeed.

• Be empowered to make a difference and climb higher and reach farther to change lives through education.

• Be well in all aspects of your life from your physical, mental, and emotional wellbeing to your finances.

• Enjoy industry-leading pay, rewards, referral bonuses, with unlimited flexible paid time-off for performance.

• Be able to care for your health and your family with comprehensive medical, dental and vision benefits and invest in your future with 401(k) plans with a 6% employer match on your contributions.

• Enhance your growth and development with mentoring and money to take training classes.

• Thrive in a welcoming, supportive, and inclusive environment where we treat others with fairness and respect, celebrate diversity, and elevate equality and inclusion as an equal opportunity employer.

Be the one who makes a difference!

With an innovative mind, a hungry heart, and engaging spirit you can change lives through education. Be a part of Vertex Education and let's make a difference together. Apply Today!