The Project Manager III serves as the primary day-to-day manager for contract/project performance on one or more Mantis Innovation projects. Responsible for high quality/high performance project delivery which meets or exceeds the requirements of the contract agreement between Mantis Innovation and the client in a professional, safe, and financially viable manner. Meets all professional and legal requirements for performing the work assigned. The primary duty will surround Project Management,but other duties as assigned may include onsite quality assurance observation, surveys, or other kinds of facility audits.
Works with Leadership, Account Executives and/or other Operations staff to ensure Mantis Innovation has a sustained relationship with the client. Achieves complete client satisfaction with our work and fully leverages our relationship to benefit the client and Mantis Innovation. The Project Manager III's focus is to ensure Mantis Innovation is the client's consultant-of-choice, we have a thorough understanding of the client's consulting needs and are seen as their best advocate for accomplishing their goals.
Responsibilities
- Manage multiple projects at various phases and in various locations, from project identification through design, planning, client approval, and financial closeout.
- Demonstrate full accountability for "cradle to grave" management of own projects.
- Lead project teams consisting of architects, design engineers, general and specialty contractors, property management, operating engineers, environmental consultants, client project management team, client security, and client technology teams.
- Creates and executes project and delivery schedules and revises as appropriate to meet changing needs and requirements.
- Identifies resources needed and assigns individual responsibilities to members of the project team.
- Manages day-to-day operational aspects of a project and scope.
- As required by projects, visit field sites to conduct field-related inspections/surveys/audits whenever necessary.
- Builds relationships with client, client project management team, client security, and client technology teams.
- Understands what outcomes client is expecting and is the liaison between Mantis Innovation project team and Client team ensuring accurate execution of plan resulting in delivering desired outcomes.
- Effectively manages issues and concerns with client in a professional and productive manner.
- Identify upsell opportunities and work with Account Managers and Sales team members to grow clients
- Works with Project Accountant to ensure appropriate revenue recognition, ensures timely and accurateinvoicing, accuratecash and revenue forecasting, and assists with receivables for project if needed.
- Manages project budget.
- Analyzes project profitability, revenue, margins, bill rates and utilization.
- Approves expenses and labor specific to assigned projects.
- Develops risk management plans, and lead teams through established processes in order to ensure no impacts or incidents occur.
- Oversee and prepare accurate project documentation for all phases of project including project set-up form, budgets, schedules, tracking progress, meeting minutes, financial funding requests, and status reports on-time and in accordance with pre-established formats in order to pass all project documentation reviews with client.
- Ensures project documents are complete, current, and stored appropriately.
Qualifications
- Minimum of 8 years of construction project management
- Minimum of 5 years working in the commercial roofing industry
- Strong basis of knowledge in project scope development, budgeting, scheduling, risk management and contract negotiations
Preferred Qualifications
- BS or higher degree in architecture, engineering, or construction management
- Project Management certification
- Six Sigma or Lean experience
- Registered Roof Observer (RRO), Registered Roof Consultant (RRC) or ability to obtain an RRO/RRC
Competencies
- Commitment to providing value-based client service
- Ability to anticipate client needs and provide best expertise to address needs
- Client focused problem solving skills
- Flexibility to deal with the unexpected
- Understanding of client problems/context, such as need to improve competitiveness
- Can-do approach - pragmatic but enthusiastic
- Ability to develop personal relationships with assigned clients
- Desire and aptitude to assume responsibility for client development
- Participate in and recognized in national/regional client organization associations and in professional circles
- Strong service/support orientation
- Ability to handle customer issues with sensitivity and efficiency
- Ability to handle technical roofing question
- Proven ability to interact effectively at all levels of an organization
- Excellent interpersonal and communication skills, both verbal and written
- Excellent analytical / problem-solving skills
- Works effectively with colleagues and staff by practicing respect for deadlines, collaborative problem solving and honest communication
- Displays empathy and positive regard for others in written, verbal and non-verbal communications.
- Builds trusting relationships acting with integrity, courtesy and responsibility, even in the face of stress or demanding workplace conditions
- Maintains proficiency as needed and approved by attending trainings, reading job-related materials and meeting with others in area of responsibility
- Exceptional organizational skills
- Ability to travel as needed - up to 50%
Working Environment/Physical Activities
- Work is performed in a non-smoking office setting with exposure to CRTs and UV rays
- Work may be performed with exposure to hot, cold, wet, humid, or windy conditions caused by the weather
- Usual office environment with long periods of sitting, walking, standing, stooping
- Ability to travel as needed (via vehicle, airplane, etc.)
- Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as email and telephone
- Lifting up to 30 pounds.
- Working extended hours may be required as needed.
$90,000 - $120,000 a year