Dining Hall Supervisor
Category:Dining Services
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Department:DIVISION OF GRADUATE AND CONTINUING EDUCATION
Locations:Westfield, MA
Posted:Jul 31, 2025
Closes:Open Until Filled
Type:Full-time Non-Exempt
Position ID:191135
About Westfield State University:
In 1839, Westfield State University was founded on the ideals of Horace Mann who sought to improve society through education. We were the first public education institution without barrier to race, gender or economic class. The spirit of innovative thinking and social responsibility is forged in a curriculum of liberal arts and professional studies contributing to the development of knowledge, skills, and character essential for students to become responsible leaders and engaged citizens.
Westfield State is a highly residential campus with approximately 55% of our 3,100 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Springfield, Northampton, and Amherst with a selection of museums, theater, collegiate and minor league sports, hiking trails, and restaurants. The University is within 1.5 hours of Boston and Albany and within 3 hours of New York City and the Green Mountain range of Vermont.
Thank You for Your Interest in Becoming a Westfield State Community Member
You are welcome here. You can advance your career and make a difference here. We invite you to bring your whole self and talents to Westfield State University. The University seeks applicants whose record of teaching, student advising, research, and administration positions them to contribute to the everyday practice of our institutional values.
Our Values
Westfield State commits to values that strengthen a common bond among all members of our community and promotes a rich campus environment.
Embrace Diversity - We treat all members of our community with dignity and respect.
Maintain Excellence and Integrity - We maintain excellence and integrity in all that we do.
Collaborate with Each Other - We make decisions in a transparent and collaborative manner.
Provide Accessible Education - We commit to providing an accessible, affordable public higher education for all.
Build a Strong Community - We are inclusive and ensure equity, supporting the personal development of all community members, and embracing multiple perspectives.
Engage the Outside Community - We support civic engagement in local, regional, and global initiatives.
Job Description:
Campus Title: Dining Hall Supervisor
State Job Title: Dining Hall Supervisor
Department: Dining Services
Job Code: H11X05
FLSA Status: Non-Exempt
Funding: 7115-6014
Bargaining Unit: AFSCME
Job Type: Full-time Permanent
Timeframe: 35 Weeks (Academic Calendar)
Shift: Tuesday-Saturday 4:00pm-11:30pm
Regular Days Off: Sunday and Monday
Supervision Received: Receives supervision from one of the Assistant Managers of Dining Services who assigns work and reviews performance.
Supervision Exercised: The Dining Supervisor exercises direct supervision of one to five dining services personnel and student employees
Salary: $1,727.99 Bi-weekly
General Statement of Duties:
Supervises the preparation of the set-up and serving of the meals. Continually inspects the food for quality during the meal hours. Trains new employees and performs related work as required.
Duties and Responsibilities:
Duties include but not limited to:
Essential:
Supervises the preparation and the setting up of the dining rooms and serving areas prior to and during each meal during assigned shifts.
Inspects foods during the meal period for taste, appearance and temperature.
Supervises the portioning of food to control and eliminate waste.
Inspects equipment and dining room for cleanliness and condition of repairs, reporting any problems using standard forms and established policy.
Keeps records of amount of food used and the number of meals served daily.
Trains new employees using department and University training manuals and materials.
Assists in recording attendance for dining room employees using department equipment and established procedures.
Assists in planning and serving special banquets and functions.
Assigns the work stations and duties to direct reporting staff.
Secures and issues cash, employee meal tickets and prepares bank deposits.
Assists in preparing employee annual performance evaluations.
Requirements:
Qualifications Required at Hire:
Ability to understand and apply the laws, rules, policies and procedures governing the department.
Ability to judge the proper quality, appearance and condition of foods by sensory observation.
Ability to follow oral and written instructions.
Ability to give oral and written instructions in a precise and understandable manner.
Ability to supervise, including assigning work, training and motivating employees.
Ability to stand for prolonged periods of time.
Ability to lift and carry heavy objects.
Ability to work varied shifts and/or irregular hours (i.e. weekends, holidays, nights)
Qualifications Acquired on Job:
Knowledge of the laws, regulations, departmental and university policies, procedures, standards and guidelines governing assigned unit activities.
Knowledge of department procedures for preparation, service and storage of food and beverages.
Knowledge of a computer menu and payroll system.
Minimum Entrance Requirements:
At least 3 years of full-time or equivalent part-time experience in food service work in a hotel, restaurant, cafeteria or catering firm.
A diploma or certificate from a recognized trade, technical or vocational school at a high school level or higher with a major in home economics, culinary arts, food service or food trades may be substituted for the required experience.
License and/or Certification Requirements:
Incumbents must be certified as food handlers within 90 days of the appointment start date through a recognized program approved by the university (i.e., ServSafe).
Remarks:
National Restaurant Association Applied Food Service Sanitation certification preferred or willingness to attend the course
Category:Dining Services
Subscribe:New Job Alerts
RSS Job Feed
Department:DIVISION OF GRADUATE AND CONTINUING EDUCATION
Locations:Westfield, MA
Posted:Jul 31, 2025
Closes:Open Until Filled
Type:Full-time Non-Exempt
Position ID:191135
About Westfield State University:
In 1839, Westfield State University was founded on the ideals of Horace Mann who sought to improve society through education. We were the first public education institution without barrier to race, gender or economic class. The spirit of innovative thinking and social responsibility is forged in a curriculum of liberal arts and professional studies contributing to the development of knowledge, skills, and character essential for students to become responsible leaders and engaged citizens.
Westfield State is a highly residential campus with approximately 55% of our 3,100 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Springfield, Northampton, and Amherst with a selection of museums, theater, collegiate and minor league sports, hiking trails, and restaurants. The University is within 1.5 hours of Boston and Albany and within 3 hours of New York City and the Green Mountain range of Vermont.
Thank You for Your Interest in Becoming a Westfield State Community Member
You are welcome here. You can advance your career and make a difference here. We invite you to bring your whole self and talents to Westfield State University. The University seeks applicants whose record of teaching, student advising, research, and administration positions them to contribute to the everyday practice of our institutional values.
Our Values
Westfield State commits to values that strengthen a common bond among all members of our community and promotes a rich campus environment.
Embrace Diversity - We treat all members of our community with dignity and respect.
Maintain Excellence and Integrity - We maintain excellence and integrity in all that we do.
Collaborate with Each Other - We make decisions in a transparent and collaborative manner.
Provide Accessible Education - We commit to providing an accessible, affordable public higher education for all.
Build a Strong Community - We are inclusive and ensure equity, supporting the personal development of all community members, and embracing multiple perspectives.
Engage the Outside Community - We support civic engagement in local, regional, and global initiatives.
Job Description:
Campus Title: Dining Hall Supervisor
State Job Title: Dining Hall Supervisor
Department: Dining Services
Job Code: H11X05
FLSA Status: Non-Exempt
Funding: 7115-6014
Bargaining Unit: AFSCME
Job Type: Full-time Permanent
Timeframe: 35 Weeks (Academic Calendar)
Shift: Tuesday-Saturday 4:00pm-11:30pm
Regular Days Off: Sunday and Monday
Supervision Received: Receives supervision from one of the Assistant Managers of Dining Services who assigns work and reviews performance.
Supervision Exercised: The Dining Supervisor exercises direct supervision of one to five dining services personnel and student employees
Salary: $1,727.99 Bi-weekly
General Statement of Duties:
Supervises the preparation of the set-up and serving of the meals. Continually inspects the food for quality during the meal hours. Trains new employees and performs related work as required.
Duties and Responsibilities:
Duties include but not limited to:
Essential:
Supervises the preparation and the setting up of the dining rooms and serving areas prior to and during each meal during assigned shifts.
Inspects foods during the meal period for taste, appearance and temperature.
Supervises the portioning of food to control and eliminate waste.
Inspects equipment and dining room for cleanliness and condition of repairs, reporting any problems using standard forms and established policy.
Keeps records of amount of food used and the number of meals served daily.
Trains new employees using department and University training manuals and materials.
Assists in recording attendance for dining room employees using department equipment and established procedures.
Assists in planning and serving special banquets and functions.
Assigns the work stations and duties to direct reporting staff.
Secures and issues cash, employee meal tickets and prepares bank deposits.
Assists in preparing employee annual performance evaluations.
Requirements:
Qualifications Required at Hire:
Ability to understand and apply the laws, rules, policies and procedures governing the department.
Ability to judge the proper quality, appearance and condition of foods by sensory observation.
Ability to follow oral and written instructions.
Ability to give oral and written instructions in a precise and understandable manner.
Ability to supervise, including assigning work, training and motivating employees.
Ability to stand for prolonged periods of time.
Ability to lift and carry heavy objects.
Ability to work varied shifts and/or irregular hours (i.e. weekends, holidays, nights)
Qualifications Acquired on Job:
Knowledge of the laws, regulations, departmental and university policies, procedures, standards and guidelines governing assigned unit activities.
Knowledge of department procedures for preparation, service and storage of food and beverages.
Knowledge of a computer menu and payroll system.
Minimum Entrance Requirements:
At least 3 years of full-time or equivalent part-time experience in food service work in a hotel, restaurant, cafeteria or catering firm.
A diploma or certificate from a recognized trade, technical or vocational school at a high school level or higher with a major in home economics, culinary arts, food service or food trades may be substituted for the required experience.
License and/or Certification Requirements:
Incumbents must be certified as food handlers within 90 days of the appointment start date through a recognized program approved by the university (i.e., ServSafe).
Remarks:
National Restaurant Association Applied Food Service Sanitation certification preferred or willingness to attend the course
Job ID: 487968253
Originally Posted on: 8/3/2025
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