Project Manager - Palmetto GBA

Summary Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Description Job Purpose: Responsible for the management of area projects. Focuses on meeting project commitments, including communications with sponsors, stakeholders, etc. As assigned, leads or assists in the planning, implementation and introduction of projects for new systems, procedures and technologies. Provides education and training regarding complex system changes. Guides less experienced staff. May have indirect, but no direct subordinates. Logistics: Palmetto GBA - one of BlueCross BlueShield's South Carolina subsidiary companies. Centers for Medicare and Medicaid Services (CMS) Requirements: Certain divisions within BlueCross BlueShield of South Carolina require CMS (Centers for Medicare and Medicaid Services) residency that requires employees to have lived in the US for at least three (3) out of the last five (5) years. This is a business requirement - government contracts, not an HR requirement. In the spirit of transparency, if we extend an offer and discover during the background check process that you have not been in the US for at least three (3) years, you will fail background, and the offer will be rescinded. Location: This position is full-time (40 hours/week) Monday - Friday and is on-site at 17 Technology Circle in Columbia, SC. What You'll Do: Lead planning and implementation of projects to include coordinating the development and implementation of project and procedural enhancements, data gathering, process analyses, procedural documentation, leading development teams, training management and non-management staff, and establishing processes to monitor and sustain effective changes. Facilitate the definition of project missions, goals, tasks, and resource requirements, service levels and customer requirements. Communicate with information systems and internal staff relative to project assigned. Provide continuity between groups through attendance and participation in work sessions, scope and design walkthroughs and weekly status meetings. Manage project budget and resource allocation. Administer scheduling, planning, reporting, development and implementation within timelines and budgets. Provide technical and functional assistance to project team members during all project phases. Function as lead in reviewing proposed enhancements and identifying issues related to project business requirements. Resolve or assist in the resolution of conflicts within and between projects or functional areas. Direct testing and coordination of changes/enhancements. Oversee the development of test matrices and coordination of internal and external personnel for testing of implemented changes. Provide training and documentation to customers and staff related to project status, procedures and changes. Provide education and training regarding policies and procedures that are changed or developed as a result of changes and projects. Generate internal and external reports to support management in determining productivity and efficiencies of programs or operational processes. Analyze processes to ensure accuracy and quality. Make recommendations to improve processes and drive efficiency in quality. Assist in the identification of potential cost savings. Complete other tasks as assigned by management. To Qualify for This Position, You'll Need: Required Education: A Bachelor's Degree. Degree Equivalency: 4 years of job-related work experience OR an Associate's Degree AND 2 years of job-related work experience. Required Work Experience: 7 years of progressively responsible experience working in various functional areas, such as operations, research and analysis, project management, strategic planning, business process engineering or quality improvement. 3 years of experience coordinating or leading project teams from inception through implementation phases (may be concurrent). Required Skills and Abilities: Excellent and effective communication and time-management skills. Strong knowledge of business process engineering methodology. The ability to communicate complex information with understanding to a variety of audiences who have different levels of experience and knowledge. Advanced analytical and decision-making skills. Thorough understanding of project management phases, techniques and tools. Demonstrated aptitude for effective leadership of staff. The ability to recognize problems or situations that are new or without clear precedent and offer solutions. Required Software and Tools: Microsoft Office. We Prefer You to Have: Experience in the healthcare or insurance industry. Medicare experience. Computer programming skills. Understanding of electronic workflow systems. Strong and tested project management skills, including sponsor and risk management. Project Management Certification or related certification requiring form completion of specified training and continuing education to maintain that certification. What Blue Can Do for You: Our comprehensive benefits package includes: 401(k) retirement savings plan with company match. Subsidized health plans and free vision coverage. Life insurance. Paid annual leave the longer you work here, the more you earn. Nine paid holidays. On-site cafeterias and fitness centers in major locations. Wellness programs and a healthy lifestyle premium discount. Tuition assistance. Service recognition. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ... or call ..., ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information. If you don't have an account with us and don't see the dream job you are looking for, click on the link above to Join Our Talent Community by submitting your resume and contact information and we will reach out if we find a good fit. Palmetto GBA is a healthcare service administrator and one of the nation's largest providers of high-volume medical claims and transaction processing. We provide services and technology solutions to improve and streamline healthcare administration not only for government but also for corporate entities. We offer a wide range of services that require a diverse workforce and expansive areas of expertise from data analytics, administrative and workflow services to advanced systems. To help our associates succeed and reach their professional goal, we offer training classes and programs that help employees prepare for leadership positions and offer tuition assistance for education advancement. Palmetto GBA acknowledges associates' hard work and dedication with awards and financial incentives.