Interactive Learning & Development Manager

INTERACTIVE LEARNING & DEVELOPMENT MANAGER ABOUT YOU: The Interactive Learning and Development Manager is responsible for creating and sustaining a human-centered performance ecosystem that supports and empowers both the Independent Salesforce and Internal Teams. The role focuses on fostering a culture of continuous learning, engagement, and professional growth by designing and implementing innovative, forward-thinking development strategies. This position leads the creation and execution of comprehensive learning programs, including sales academies, onboarding initiatives, regional training, virtual and in-field training, technology education, and certification processes for managers and representatives. Additionally, the role supports the design and maintenance of corporate onboarding experiences and long-term learning paths, ensuring alignment with organizational goals and promoting the sharing of best practices across the company. YOU HAVE:

• Passion. Exemplify Revenue Enablement TEAM Core behaviors. Forward thinking. Innovative. Problem Solver. Impactful. Curious. Transformational. Courageous. Understand the larger context within which a program exists, but be 100% comfortable with rolling up your sleeves, get in the weeds, & do what is needed to empower our organization's success. Preferred general knowledge of Jostens product and services. Preferred product and process knowledge within the school environment.
• Technical skills. Knowledge of modern work management applications (Microsoft Office Suite). Hands-on content creation experience required incl. presentation templates, icons and graphics, video editing, and instructional guides. Preferred knowledge of Lessonly, Seismic, Salesforce, Adobe, vimeo, vidREACH, and beautiful.ai.
• Attention to detail. Has the ability to work independently in a remote environment (detail-oriented, balance multiple project/tasks, meet deadlines, and quickly learn new systems). Demonstrated ability & proven track record at defining and managing project priorities and timelines to achieve results. Proven ability to plan and manage work across a complex matrix on a corporate, regional and functional basis.
• Innovation. Strategic thinker with the ability to translate organizational goals into actionable plans and initiatives. Deep understanding of communications and learning trends, channels, and digital landscape.
• Great communication skills. Ability to build trusting relationships and collaborate effectively at all levels. Ability to present in a room (in person & virtual) & deliver content in an engaging & compelling manner. Excellent written and verbal communications skills.
• Experience. 5 years of experience in employee engagement, performance management, and organizational development; 3 years of experience in a leadership capacity. Experience in sales methodologies and models. Must have 5+ years professional experience in high profile communications and learning/training roles. Preferred experience with fast paced independent salesforce. Preferred 3 to 5 years of successful sales experience. Preferred demonstrated success leading and managing people and processes. Preferred Corporate field training experience.
• Education. Bachelor's degree in Business, Communications, Education, Adult Learning and/or related field required.

YOU WILL:

• Manage. The primary focus is to lead the day-to-day operational responsibilities for learning and development. Lead and develop the communication, learning and engagement strategies and related plans including messaging, interactive content strategy, new approaches for design, development, and delivery, leveraging innovative solutions to engage our independent salesforce and internal teams.
• Drive. Organizational change (learning and communications) with a strong record of transformational learning, coaching and skill building experiences. Operate with a transformation-focused mindset, helping team members to understand how their roles support the larger transformation efforts and supply innovative tactics to support execution.
• Lead. Deliver high level thought leadership and recognized proficiency in learning and communications to support stakeholder groups across multiple functions. Operate as a strategic leader and business partner who can connect the dots between the functional group strategies.
• Collaborate to deliver next generation learning and content digital experiences through aligning interaction design, personas, user research, design themes and design standards.
• Design. A strong focus on designing, developing and delivering innovative and interactive, in person and digital learning programs. Leverage best learning practices, standards, and processes to ensure that value is created through development and deployment of work products.
• Measure. Establish KPI and completion metrics for new learning programs to measure and monitor, informing process improvements. Evaluate the effectiveness of the learning strategy on an on-going basis.
• Facilitate. Lead training and faculty of various training programs such as sales academy, regional training sessions, Jostens University, and virtual learning and virtual peer-to-peer learning opportunities. Special focus on consistent consumer focused sales methodologies.
• Impact. Support key business and sales initiatives and strategies aligning the business units sales force with overall sales strategy, provide primary leadership in the development and overall architecture for subject matter experts and sales rep trainers in the business. These responsibilities also include providing managers with training support for the implementation of the sales strategy.
• Support additional REVENUE ENABLEMENT projects and initiatives
• TYPICAL/EXPECTED OVERNIGHT TRAVEL: 20% - 30%

LOVE WHERE YOU WORK:

• We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
• We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
• We believe in flexibility. We provide hybrid work options.
• We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. *For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 8 company paid holidays, and family paid leave.
• We care about your development. We support tuition reimbursement after 6 months of service.
• We believe in pay transparency. The salary range is $95,000 to $100,000 with annual bonus eligibility.

APPLICATION DEADLINE: August 31, 2025 ABOUT US: Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products like yearbooks, letter jackets, class jewelry and championship rings keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here . ALL ABOUT SALES: Our Scholastic Team combines the independence and freedom of running your own business with the security of a strong financially sound company. You will have the privilege of working with the best schools, administration, and students in the country. You can be proud selling the best quality products with a superior track record for delivery. You also have access to the best tools in education for building climate and culture within a school house. You will be back by a superior marketing, service, and operations teams that are driven to support your growth. We cant wait to show you what a sales career at Jostens can do for you! The yearbook team creates experiences that champion a culture of belonging, achievement, and pride within each school as well as the yearbook division itself. From manufacturing to sales, the division drives for results through agility and innovation while focusing on the customer exceeding their needs by delivering an end-to-end custom plan that only Jostens and our sales team can provide. Cross-team collaboration and best-in-class technology platforms ensure we get a yearbook in every students hand, create a meaningful book for all students while providing a hassle-free experience for the adviser, staff, administration, and community. Strong relationships and delivering customer-centric solutions are at our core driving each team member to be accountable and champion our market leading experiences. AMERICANS WITH DISABILITIES ACT (ADA): Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at ... or .... Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. California Privacy Policy: