Marketing Operations Manager

Perficient is hiring a Marketing Operations Manager in Chicago, IL a fantastic opportunity to join a company that values innovation, collaboration, and excellence. In this role, you'll help shape the future of marketing operations, working with a team thats passionate about driving smart strategies and impactful results. If you're ready to bring your expertise to a place where your ideas matter and your growth is supported, Perficient could be the perfect next step in your career.

The Marketing Operations Manager at Perficient plays a key role in driving operational excellence across the marketing team. This position partners closely with marketing leadership and project managers to streamline workflows, enhance execution of strategies, and implement process improvements. The role involves tracking performance metrics to evaluate campaign success and inform resource allocation, leveraging tools like Salesforce and AI to boost efficiency, and supporting large-scale initiatives through project management. Additionally, the manager oversees budget tracking, fosters cross-functional collaboration, and provides administrative leadership to ensure the team operates smoothly and effectively.

Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the worlds most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine whats possible while building a career filled with growth, balance, and purpose.

• The Marketing Operations Manager works alongside marketing leadership and project managers to drive the operational and administrative objectives of the team forward, ensuring smooth workflows, efficient execution of marketing strategies and process improvements overall
• Works with colleagues to establish, document and track key performance metrics for reporting on the success of marketing investments and campaigns; provides point of view on resource and cost allocation based on ROI tracking so the team can pivot to more effective tactics
• Leverages knowledge of systems, platforms and other parts of the business to introduce efficiency gains including project management tools, AI and integrations with Salesforce and other marketing platforms; strives to integrate wherever possible
• Provides project management support for large scale initiatives across the organization
• Identifies opportunities to make connections across the marketing organization
• Supports budget development and management, tracking programmatic and agency expenses and helps to hold teams and vendors accountable for delivering on scope of work opposite spend commitments
• Forms relationships internally across the firm to collaborate, bring information back to the team that would be meaningful to strategy and to proactively share enhancements being driven by the Marketing team
• General administrative leadership (e.g. support planning large team meetings, etc.)

• Strong organizational and time management skills: Ability to manage multiple tasks and deadlines effectively.
• Excellent communication and interpersonal skills: Ability to communicate clearly and effectively with various stakeholders.
• Proficiency in marketing software and tools: Experience with CRM systems, marketing automation platforms, workflow and analytics tools.
• Problem-solving and analytical skills: Ability to analyze data, identify trends, and develop solutions to marketing challenges.
• Tenacious: Curiosity for finding a better way and seeking to striving for better outcomes that help realize the teams goals.
• Experience in marketing or administration: Previous experience in a marketing or administrative role.
• Bachelor's degree in marketing or related field: A bachelor's degree is often preferred, though not always required.
• Proficient in leveraging AI technologies to drive innovation, support strategic initiatives, and enable data-driven decision-making.
• Possesses a strong understanding of AI capabilities, limitations, and ethical considerations.

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $57,118 to $101,500. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview.
Applications will be accepted until the position is filled or the posting is removed.

WHO WE ARE

Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients the worlds largest enterprises and biggest brands succeed.

WHAT WE BELIEVE

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and youll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. Were committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders and were not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

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