Implementation Project Manager

For decades, DTN has been the silent force behind some of the world's most critical industrieshelping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insightsenabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption. We don't follow trendswe set the standard for precision, trust, and operational impact. DTN is at an exciting inflection point. Building off a foundation of financial strength, profitability, and industry trust, we're accelerating growth and expanding our global footprint. Our purpose-built solutionspowered by AI and honed by decades of vertical expertiseare helping some of the world's most significant enterprises thrive amid operational constraints and uncover new opportunities in a fast-changing world. Job Description: DTN is seeking an experienced and highly organized Implementation Project Manager to lead the delivery of complex, high-impact software implementation projects for global enterprise customers. This role is critical to ensuring the successful deployment, adoption, and measurable outcomes of DTN's Software-as-a-Service (SaaS) and Results-as-a-Service (RaaS) solutions. The ideal candidate brings strong project governance capabilities, excels in executive communication, and thrives in fast-paced, matrixed SaaS environments. This role requires travel up to 40%, including international customer visits and cross-functional team alignment meetings. What You'll Be Responsible for: Project Delivery & Governance Lead the planning and execution of customer implementation projects, ensuring scope, timelines, and deliverables are met Establish and manage project governance structures, including steering committees, risk registers, and escalation paths Drive project plans in alignment with DTN's implementation methodology and value realization frameworks for SaaS and RaaS delivery Customer Engagement & Communication Serve as the primary point of contact for customer project stakeholders, including senior and executive-level contacts Facilitate discovery and requirements sessions to align DTN's solutions with customer goals and expected outcomes Communicate project status, risks, and milestones clearly and regularly to internal and external stakeholders Build trusted relationships with customer sponsors to ensure confidence in delivery, value realization, and long-term success Cross-Functional Collaboration Coordinate with internal teams across Product, Engineering, Customer Success, Professional Services, and Support to deliver comprehensive SaaS and RaaS solutions Identify and manage cross-team dependencies to ensure execution excellence and a seamless customer experience Partner with internal leadership to align project delivery with broader business and customer outcomes SaaS & RaaS Delivery Excellence Ensure successful delivery of DTN's SaaS and RaaS offerings, from onboarding through go-live, early adoption, and measurable results Proactively identify risks, remove blockers, and maintain project momentum Document lessons learned and contribute to continuous improvement of implementation playbooks and best practices What You'll Bring to the Position: 7+ years of experience managing customer-facing SaaS implementation projects, ideally with experience in RaaS or outcomes-based delivery models Proven track record of delivering complex software projects on time and within budget Strong communication and executive presence, with the ability to engage and influence senior stakeholders Deep understanding of project governance, SaaS delivery methodologies, and risk management Experience aligning solution capabilities to customer business needs, KPIs, and success criteria Proficiency with project management and collaboration tools (e.g., Smartsheet, Jira, Asana, or similar) Preferred Qualifications PMP, Scrum, or other project management certifications Experience leading digital transformation or large-scale enterprise software implementations Familiarity with RaaS models, value realization frameworks, and time-to-value metrics Exposure to customer success and professional services delivery models in B2B SaaS environments Background working with customers in energy, agriculture, transportation, or other operationally intensive industries What You Can Expect From DTN: Competitive Salary Unlimited PTO Flexible working hours Remote work model (position dependent) Competitive Medical, Dental and Vision Insurance Plans 6% 401K matching Unlimited access to 13k+ courses via learning platform to support employee career advancement Employee Assistance Program (EAP) The targeted hiring base pay range for this position is between $XXXXX and $XXXXX. DTN is a pay for performance organization, which means there is the opportunity to advance your compensation with performance over time. The actual base pay offered for this position will be dependent upon many factors, including but not limited to: prior work experience, training/education, transferable skills, business needs, internal equity and applicable laws. The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market competitive variable pay and benefits. #LI-HYBRID #LI-CR1 About DTN: DTN is a global data and technology company helping operational leaders in energy, agriculture, and weather-driven industries make faster, smarter decisions. Our Operational Decisioning Platform turns complex data into decision-grade insightsempowering customers to expand their margins, accelerate growth, and outpace risk. With more than 1,200 employees globally, DTN serves the companies that feed, fuel, and protect the world. At DTN, we value clarity, trust, and action. We're a team of problem-solvers, outcome-drivers, and industry nerds who believe that precision matters - and that mission is at the core of what we do. Trust Built: We earn it. We keep it. We protect it. Our neutrality, precision, and integrity are non-negotiable. Confidence-Driven: We help customers move with clarity and conviction. We bring the data and operational knowledge leaders need to act. Built for Industry: We speak operations because we come from operations. Our expertise is forged in fuel terminals, fields, flight paths, and forecasts. Future-Forward: We see what's coming- and we're ready. We help customers lead through change with smarter decisioning. Recruitment Fraud Notice: DTN is aware of incidents where external parties have impersonated our organization, issuing fraudulent communications and/or job offers. Please be advised that all legitimate communication from DTN will come from an official @dtn.com email address or through our Paradox AI automated scheduling platform (Talent IQ). Any offers are extended directly by our Talent Acquisition team following a formal interview process. If you receive a suspicious message or offer claiming to be from DTN, please do not engage. Contact our Talent Acquisition team at ... to verify the legitimacy of any communication. Report any fraudulent messaging as phishing or spam. DTN is an Equal Opportunity Employer. We welcome and encourage applicants of all backgrounds, including minorities, women, veterans, and individuals with disabilities. DTN is a global data and technology company helping operational leaders in energy, agriculture, and weather-driven industries make faster, smarter decisions. Our Operational Decisioning Platform turns complex data into decision-grade insights - empowering customers to expand their margins, accelerate growth, and outpace risk. With more than 1,200 employees globally, DTN serves the companies that feed, fuel, and protect the world.