Implementation Project Coordinator

Build the Future with Us - EquipmentShare is Hiring an Implementation Project Coordinator

At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built before. We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We're hiring an Implementation Project Coordinator to support our Corporate HQ in Columbia, MO and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position is fully remote.

Salary range: $20/hr-$23/hr. Factors including past experience and location may affect final compensation rate.

Primary Responsibilities

• Owning and planning implementations for customers with large fleets to small ones; coordinating people, materials and assets simultaneously.
• Assisting in installation/implementation planning with internal T3 teams and T3 customers
• Picking up where our sales teams leave off, you will own the customer relationship and ensure a successful deployment of the T3 solution.
• Establish productive, professional relationships with key personnel in assigned customer accounts
• You will be an integral part of our Implementation team, responsible for connecting our internal teams with T3 clients as we deploy T3.
• Support Implementation Project Managers (IPMs) in coordinating large scale implementations.
• Communication with Sales and Operations leadership teams to ensure proper SLAs are being communicated to all teams and customers
• Work with customers, Telematics Installers and other stakeholders to manage installation, service and/or repair of our telematics solutions.
• Communicate proactively with internal and external stakeholders regarding implementation/ installation
• Be well organized and document the implementation efforts well.
• Be available to support installers by phone when they are onsite outside of standard working hours (evenings and weekends as scheduled)
• Assist in verifying and troubleshooting telematics hardware functionality during the implementations.
• Occasional travel for team meetings.
• Plan out implementations to a high degree of detail to ensure a successful implementation
• Manage multiple projects simultaneously
• Identify and manage project risks and issues
• Ensure project deliverables are completed on time and within budget
• Occasionally lead client implementation calls or meetings.
• Serve as an advocate and representative of the overall EquipmentShare brand, culture and mission.

Why EquipmentShare?

Because we do things differently - and we think you'll feel it from day one. We're a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn't just run our business - it also makes your job easier, safer, and more connected. Whether you're behind the wheel, under the hood, leading a branch, or closing deals - tech supports you, and you drive us forward.

We're a team of problem-solvers, go-getters, and builders. And we're looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year - give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that's not just changing an industry for the sake of change - we're transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you're excited about the opportunity to grow within a fast-paced, mission-driven environment.

We're looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications

• Must have very strong written and verbal communication skills
• Self-motivated - doesn't need daily management
• Experience serving a large and complex customer base
• Time management and organization, advanced communication and presentation
• You learn and alter behaviors due to mistakes and feedback
• You are a people person, a strong communicator, collaborator and an excellent listener.
• Preferred qualifications
• Technology understanding of IoT
• Experience with Hubspot and G-suite
• Construction / Equipment experience
• SaaS / Telematics / IoT Hardware experience
• Strong problem solving and analytical skills
• You have excellent customer service skills with a customer centric mindset.

Education and Experience

• At least 1 year Project Management experience preferred
• High School Degree preferred

Physical Requirements

• Must be able to sit, stand, bend and kneel.
• Work on a computer for long periods of time
• Work sitting down for long periods of time.

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative - A Workplace For All - is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here - because you do.

EquipmentShare is an EOE M/F/D/V.