Alternative Education Site Coordinator

THE Y VISION FOR 2030

(Building strong communities) Where you can be, belong, and become.

With the organizations mission of building healthy, sustainable, and equitable communities for all generations, the strategic priorities most relevant to this position: to enhance individual, staff, family, and community health & wellbeing; expand opportunities to all ages and life stages; and to advance a safe, collaborative, and sustainable future.

POSITION SUMMARY

Under the supervision of the Buchanan C.A.R.E. Director, the Alternative Education Site Coordinator will work as a part of an interagency team to provide case management, mentorship, conflict mediation, and service connection to enrolled students, and specific operational duties for the school. The Program Coordinator works in partnership with the San Francisco Unified School District and County Office of Education (SFUSD-COE) teachers, counselors, and administrators. The collaboration between the YMCA and SFUSD-COE focuses on meeting the needs of youth by creating and supporting individual action plans towards transfer and graduation.

This position will lead the scheduling and coordination of all exploratories and intakes. In addition, they will manage up-to-date communication around scheduling, attendance, and reports. This position also maintains the documentation and inputting of data into systems required by the programs grant funders. The Program Coordinator will be responsible for assisting with the opening and/or closing of the school site. The candidate must hold general knowledge of the facility, programs and activities at the Y. This position is responsible for helping to maintain a safe, clean, and accessible environment; this includes managing inventory. This position is a vital member of the Ys Alternative Education Team; the candidate will be collaborating with partner sites and attending the multi-site monthly wellness team meetings. The Site Coordinator has a direct relationship with SFUSD-COE, the Department of Children Youth and their Families (DCYF), the Juvenile Probation Department (JPD), San Francisco Police Department (SFPD), and all other Buchanan C.A.R.E. partners.

ESSENTIAL FUNCTIONS

• Operations : Responsible for the day-to-day operations of the program by providing direct service and life skills curriculum, SFUSD lunch coordination, supporting program finances, gathering and reporting student and program data, and other program administration needs.
• Communication :
  • Develop and maintain a high level of communication and positive relationships with school administrators, teachers, parents and other organizations/agencies
  • Develop and maintain positive parent relations
  • Respond promptly and courteously to parent concerns and/or complaints in a timely manner. Immediately notify and the C.A.R.E. Director of parent concerns and/or complaints
  • Communicate with parents/guardians regarding student progress in relation to attendance
  • Complete DCYF monthly reports and attendance
  • Manage up-to-date communication around scheduling, attendance, and records requests.

• Support the management of student database and all other duties related to inputting, tracking and compiling student data.

• Student Support:
  • Assist and respond to students needs, questions and requests during the school day.
  • Coach student supports and empower high school-aged youth.
  • Advocate for students needs through case consultations, CFTs and IEPs
  • Support students with creating and meeting goals for their Individual Learning Plans
• Safety :
  • Participate in the Buchanan Safety Committee.
  • Mentor students requiring intensive emotional and behavioral support.
  • Assist teachers when needed with behavior management and conflict mediation, using restorative practices and de-escalation strategies.
  • Facilitate restorative circles in collaboration with Student Supports.
• Create and implement short- and long-term plans for the Buchanan Alternative Education Programs.
• Lead the scheduling and coordination of all exploratories and intakes.
• Co-Lead field trips and activities during early release days.
• Coordinate family and community engagement events.
• Co-Facilitate life skills/advisory and other youth enrichment workshops.
• Assist with the opening and/or closing of the school site.

• Models Cause Driven Communication at initial point of contact with participants (Nurturing, Genuine, Determined, Hopeful, Welcoming)
• Answer phone calls, reply to voicemails & respond alumni emails and requests
• Knowledgeable of YMCA programs, services, schedules, etc.
• Uphold YMCA and SFUSD policies for safety, supervision, mandated reporting and risk management.
• Demonstrates the Character Counts values of caring, respect, honesty and responsibility in all dealings with members, guests, volunteers and fellow staff.
• Demonstrates competencies and willingness to develop in the Cause Driven Leadership areas of Advancing Our Mission and Cause, Building Relationships, Leading Operations and Developing & Inspiring Others.
• Complete all mandatory ADP LMS Safety training and Y-USA e-Learning before the first shift in the facility
• Attend staff meetings and trainings as required.
• All other duties as assigned by your supervisor.

WORK ENVIRONMENT/MINIMUM PHYSICAL REQUIREMENTS

• You must have the physical, visual, and auditory ability to perform the essential functions of the job with or without reasonable accommodations.
• All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors. Fingerprints will be taken upon commencement of employment and will be submitted to the Association Office human resources department prior to beginning the first day of work.
• Staff working on school campuses may be required to complete additional COVID safety training.

YMCA LEADER COMPETENCIES

ADVANCING OUR MISSION & CAUSE

Facilitates, co-creates, and implements equitable change for the good of the organization and/or community; Builds bridges with others in the community to ensure the Ys work is community-focused and welcoming of all, providing community benefit; Secures resources and support to advance the Ys work; Engages volunteers and promotes social responsibility at all levels of the organization.

BUILDING RELATIONSHIPS

Creates sustainable relationships within the Y and with other organizations in service to the community; Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Ys cause; Values all people for their unique talents, and takes an

active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence.

LEADING OPERATIONS

Makes informed decisions based on logic, data, and sound judgment; Manages the Ys resources responsibly and sustains the Ys nonprofit business model; Executes superior technical skills for the role; Creates and implements new and relevant approaches and activities that improve and expand the Ys work and impact in the community; Ensures program or project goals are met and intended impact occurs.

DEVELOPING & INSPIRING PEOPLE

Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential; Demonstrates ability to understand and manage emotions effectively in all situations.

While all competencies are significant the following are critical to success in this position:

• Facilitates, co-creates, and implements equitable change for the good of the organization and/or community.
• Creates sustainable relationships within the Y and with other organizations in service to the community.
• Builds bridges with others in the community to ensure the Ys work is community-focused and welcoming of all, providing community benefit.
• Makes informed decisions based on logic, data, and sound judgment.
• Ensures program or project goals are met and intended impact occurs.
• Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential.

EFFECT ON END RESULTS

• Clean and safe environment for members and employees
• Compliance with Covid-19 safety protocols
• 100% of data entered into data systems weekly and monthly. Data measuring progress of the participants in their academic, social, and self-confidence skills.
• 85%+ students on caseload demonstrate improved school attendance.
• 75%+ students will develop education and/or career goals, as well as understand the steps needed to achieve their goals.
• 75%+ participants or caregivers identify a caring adult in the program.
• Strive to meet and exceed goals and deliver a high-value experience for youth and families.
• Clean and safe environment for participants and employees.
• Compliance with Covid-19 safety protocols.

ACKNOWLEDGMENT

This job description is not meant to be all-inclusive. This position description is not a written or implied contract.

MINIMUM QUALIFICATIONS

• 23 years or older
• BA/BS or equivalent professional and community leadership experience
• 2+ years working with opportunity youth, family support services and agencies.
• Must have a strong knowledge of San Francisco, specifically the Fillmore/Western Addition community, and the barriers young people have in relation to academic success and personal development.
• Must be available for Monday-Friday during program hours with occasional nights and weekends as needed.
• Understanding of local juvenile courts and/or Special Education systems and accommodations.
• Computer literacy and knowledge of the Microsoft Office 365 Suite.
• Strong organizational, interpersonal and customer service/phone etiquette skills.
• Excellent written and verbal communication skills.
• Previous Group Work, Supervision, Administration, and Community Collaboration experience.
• Excellent leadership, relationship building, program promotion, organizational and verbal/written communication skills.
• Ability to respond to and resolve youth conflicts with a restorative justice lens
• YMCA approved CPR and First Aid Certifications (may complete upon hire)
• Fingerprint background check clearance
• TB test clearance

PREFERRED QUALIFICATIONS

• Bachelors degree or equivalent in social work and/or related fields
• Certified in De-Escalation
• History of working within the Fillmore/Western Addition community or with community partners
• Bilingual in Spanish, Tagalog, or other languages
• Experience with Training, Group Work and Strategic Planning
• Case management credential