Construction Sales Support Representative

Construction Sales Support Representative GRAVOTECH INC - 3.3 Duluth, GA Job Details Full-time Estimated: $40K - $46.2K a year 1 day ago Benefits Paid parental leave Paid holidays Health insurance Dental insurance Matching gift program Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Qualifications Customer service Mid-level Full Job Description The construction sales support will assist the inside and outside construction sales team in achieving monthly sales targets and KPIs by taking on the following list of tasks. This role is of utmost importance to limit the number of non-selling activities completed by the construction territory account managers on a daily basis, while also maintaining the team's ability to provide an excellent customer experience, and top notch contractor services to our clients. Requirements: Ensuring accurate and timely order entry, including preparing quotes for stock and custom products, and processing credit/return/replacement documents. Facilitating and tracking order expedites with manufacturing, distribution, and outside vendors, while providing customers with tracking information and delivery expectations. Handling complications with orders by coordinating with operations teams to prioritize and meet customer deadlines. Liaising between operations and sales by attending production meetings and communicating updates on backlog, machine issues, and large-value orders. Maintaining and updating tools such as the large-value order tracker, SIC code account assignments, and processes for special packaging services. Reviewing and releasing construction high-value orders, ensuring accuracy and compliance with customer requirements. Processing bid opportunities by reviewing bid documentation and submitting responses to customers. Assisting the construction order entry team and performing other related duties as assigned. Req Benefits: Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision Generous 401(k) with company match Paid time off and holidays Opportunity to participate in incentive programs for all full-time employees Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance Education reimbursement opportunities Scholarship program for children of Brady employees A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management) Dress-for-your-day dress code Charitable contributions matched through Brady's Matching Gift program Additional Details : Who we are: Gravotech has been a global leader in direct part marking and laser engraving since 1938. Gravotech machines are used by more than 60,000 customers around the world, from large consumer brands and industrial manufactures to professional engravers and small retail customers alike. In 2024, Gravotech joined Brady Corporation's global portfolio of brands. Brady is a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - Brady is just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities. Gravotech products help enable Brady's full range of industrial identification solutions in industries around the world. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2024, Brady employed approximately 5,700 people worldwide. Our fiscal 2024 sales were approximately $1.34 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com. Why work at Brady: A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth. And as a member of the Gravotech team, you'll get to represent a company with unique brand recognition across several industries. Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back. Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.