Supervisor, Joint Use

Position Title: Supervisor, Joint Use Construction

$87,966 to $106,797 annually DOE

Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid sick

leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education

reimbursement programs.

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the

fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet

companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team

members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide

customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put

ourselves in their shoes and give them our full attention.

Empowering You: We empower our customers to choose the products that best meet their needs, and we

support our employees to implement solutions that elevate the experiences of our customers and coworkers.

Innovation and Improvement: We always look for ways to make the experiences of our customers - and each

other - better.

Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a

corporation.

Job Summary

The Supervisor, Joint Use is a critical leadership role within Ziply Fiber, responsible for overseeing the safe,

compliant, and efficient management of joint use infrastructure across both aerial and underground networks. This

position ensures that all joint use activities align with the National Electrical Safety Code (NESC), local

jurisdictional requirements, and Ziply's operational standards. The Supervisor leads a blended team of internal

employees and external contractors, fostering a culture of accountability, safety, and performance excellence. The

supervisor is accountable for team performance, metric standards, and upholding the Ziply brand. This role

requires comfort with public speaking and being on camera to represent Ziply, as well as managing contracts and

negotiations.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not

intended to reflect all duties performed:

• Lead and supervise a diverse team of engineers, coordinators, inspectors, contractors, and vendors by

setting expectations, performance metrics, and accountability; conduct meetings, reviews, and coaching

to drive continuous improvement and collaboration.

• Oversee the maintenance and development of Ziply's aerial and underground joint use infrastructure,

ensuring all pole attachments, removals, and relocations comply with NESC and local permitting

requirements; monitor field operations for safety and engineering standards adherence.

• Serve as the NESC compliance expert, guiding code interpretation and application; lead annual OJUA

training and maintain a proactive compliance program to resolve violations before audits.

• Collaborate with legal and regulatory teams to ensure alignment with evolving state and federal

requirements.

• Manage the full lifecycle of joint use work orders from notification through construction and closeout;

implement process improvements to reduce cycle times, eliminate rework, and improve data accuracy.

• Utilize dashboards and reporting tools to monitor KPIs such as permit turnaround, violation clearance,

and cost recovery.

• Manage third-party attacher, utility partner, and vendor relationships; negotiate and administer joint use

agreements; track contract compliance and vendor performance.

• Develop and execute strategies for proactive permitting, bootleg attachment detection, cost recovery, and

transform joint use into a revenue-generating function.

• Serve as the primary escalation point for joint use issues; communicate clearly with city officials, utility

partners, and community stakeholders.

• Represent Ziply in public forums, municipal meetings, and on-camera communications.
• Performs other duties as required to support the business and evolving organization.

Qualifications:

• High school diploma or GED required.
• Bachelor's degree or equivalent PM/OSP experience, including engineering, splicing, and/or construction.
• Minimum of three (3) years' experience in joint use, Outside Plant (OSP) construction, or utility

coordination required.

• Minimum of one (1) year leading crews, contractors, or small teams required.
• Working knowledge of National Electrical Safety Code (NESC) standards and local permitting processes.
• Familiarity with aerial and underground OSP construction and joint use compliance.
• Strong leadership skills with the ability to set expectations, coach, and hold team members accountable.
• Effective verbal and written communication skills, comfortable representing the company publicly and oncamera.
• Excellent organizational skills and ability to manage multiple priorities.
• Negotiation skills for contracts and vendor relationships.
• Commitment to safety, compliance, and operational excellence.
• Proficient in Microsoft Office Suite, especially Excel.
• Familiarity with dashboards and reporting tools preferred.
• Must have and maintain a valid driver's license and satisfactory driving record.

Knowledge, Skills and Abilities:

• Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
• Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
• Strong verbal and written communication, attention to detail and organizational skills.
• Ability to work within critical deadlines and driving accountability is a must.
• Ability to adjust to rapidly changing priorities and schedules.
• Ability to provide excellent customer service.
• Ability to maintain a professional manner and appearance.

Work Authorization:

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this

position.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodation may be made to enable

individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping,

sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position

with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision,

depth perception, and the ability to adjust focus.

Work Environment:

Work is performed in an office setting with exposure to computer screens and requires extensive use of a

computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

Diverse Workforce / EEO:

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race,

color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of

a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a

pre-employment drug screening.

Ziply Fiber is a drug free workplace.