Commercial Roofing Service Manager

  • South Bend, Indiana
  • Full Time

Commercial Roofing Service Manager

A reputable commercial roofing contractor is looking for Service Manager. The ideal candidate will have a strong background in commercial roofing service and repairs, customer service, and management.

Service Manager Duties

  • Develop and use advanced planning skills for establishing maximum productivity of manpower materials and equipment
  • Ensure jobs start on time customer expectations are met or exceeded and hours and materials are properly expended
  • Recruit train mentor and retain a dependable and knowledgeable maintenance workforce
  • Learn and teach best practices for roofing service inspection and roof system maintenance by fully participating in on-the-job training as well as periodic manufacturer training
  • Comply with all safety policies and procedures be an example and support the company safety goals and objectives
  • Manage department finances including budgets and project invoicing
  • Review and analyze budget reports and prepares and develops budget modifications and recommendations
  • Strengthen customer relationships and customer development
  • Prospect and sales to new and existing clients of additional services such a preventive maintenance programs

Service Manager Skills/Qualifications:

  • Understanding of commercial/industrial roofing system design and installation code compliance and manufacturers requirements for warranty.
  • Field experience in commercial roofs or similar industry is preferred.
  • Experience managing a department.
  • Ability to budget measure organize and motivate personnel.
  • Extensive knowledge of safety regulations for roofing and OSHA requirements.
  • Proven customer service and sales experience.
  • Strong leadership organization and communication (both written and verbal) abilities.
  • Willing to be trained and use company software (Experience with FCS is a plus).
  • Proficient with Microsoft Office Programs (Excel Word Outlook).

Service Manager Benefits:

  • Full Time, Salaried position
  • Steady Year-Round Work
  • Company Vehicle, Phone and Computer
  • Medical, Dental and Vision Benefits
  • Life Insurance
  • 401(K) Plan with Employer Contribution
  • Holiday and Paid Time Off
Job ID: 490956385
Originally Posted on: 8/27/2025

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