Water Superintendent

Summary
This role leads, manages and coordinates skilled, semiskilled, and unskilled workers in the daily operations, as well as seasonal and annual maintenance tasks for water distribution, potable water storage, sanitary sewer pump/lift stations. Performs inspections of work performed by contractors, including water main, water service, and water meter installations and repairs. The position serves as the City?s Cross Connection Control Coordinator ensuring proper management of backflow prevention as prescribed by Massachusetts regulations. Collaborate with the Engineering Division for the management of the water meter and backflow programs. Furthermore, This role supports the planning and logistics associated with special events and collaborates with the Infrastructure Superintendent during snow and ice management operations.

Supervision
Supervision Scope: This role involves a range of diverse and significant responsibilities that demand specialized technical expertise and a comprehensive understanding of division operations. It requires the application of sound judgment and initiative, especially in circumstances that lack clear guidelines or established protocols.

Supervision Received: Operates under the broad direction of the Commissioner and Assistant Commissioner, adhering to all applicable rules, regulations, and policies. Responsibilities necessitate the capability to plan and execute operations, independently complete tasks, and establish and adhere to timelines.

Supervision Given: Supervises all permanent staff, trainees, cooperative education students, interns, and seasonal personnel within the Division. Provides general oversight and supervision of contractors performing work on behalf of the City.

Essential Duties and Responsibilities
The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Leadership, Personnel & Workforce Management

Supervise, direct, train and schedule staff.
Assist in recruitment, discipline and termination recommendations.
Review timecards for accuracy and proper allocation of overtime.
Enhance efficiency and effectiveness of all operations under supervision.
Schedule, assign, and oversee work crews.
Assess job completion and employee performance.
Provide initial conflict resolution.
Administrative Operations

Prioritize daily schedule for Division employees.
Develop and execute maintenance and repair procedures and schedules.
Engage in the development, planning, scheduling, and execution of projects.
Track work orders and establish preventative maintenance programs.
Maintain accurate records of work progress and completed tasks.
Provide a clean and well-organized work environment.
Financial & Procurement Services

Assists with and provides recommendations for annual budget.
Assists with preparation of bid specifications.
Prepare cost estimates for proposed work.
Conduct inventory and order materials and supplies.
Customer Service, Communications & Public Outreach

Review, respond to, and prioritize public inquiries.
Communicates and collaborates with department heads, colleagues, utilities, contractors and vendors to schedule repairs or service.
Equipment & Fleet Management

Ensure proper usage and storage of tools, fleet and equipment.
Operates light, medium, and heavy equipment, including commercial trucks.
Report equipment deficiencies to Fleet Division.
Operate and maintain specialized equipment.
Infrastructure Construction & Maintenance

Oversees water meter maintenance program.
Manage and oversee the installation and repair of water mains, water services, and water meters.
Oversee the maintenance and operation of all municipal pump stations.
Inspect contractors water utility connections a