Commercial Service Lead Electrician

The Commercial Service Lead Electrician plays an integral role in maintaining clean energy systems across ReVision Energy territories. This position includes, but is not limited to, diagnosing, troubleshooting, documenting and repairing our Commercial electrical installations including photovoltaic (PV) systems, battery energy storage systems (BESS), and Electric Vehicle (EV) charging stations. Lead Electricians will provide technical leadership and on-site direction for service work guiding, coordinating, and assisting service team members in completing preventative and corrective maintenance. As the lead on site, this role is accountable for ensuring work is completed efficiently, safely, and to company standards; customers are clearly and professionally communicated with; and all service documentation is thorough, accurate, and completed in a timely manner to support customer updates, internal tracking, and prompt billing. In addition to technical excellence, the Lead Electrician serves as a mentor and role model, developing apprentices through hands-on guidance and reinforcing company values, safety culture, and professional communication.Primary Responsibilities (include but are not limited to): Respond to electrical service calls including PV, BESS, and EV charging systems Diagnose issues, troubleshoot systems, communicate with tech support, and complete repairs Assist in remote troubleshooting as needed Provide leadership, guidance, and technical support to fellow team members on and off site Mentor apprentices by: - Demonstrating tasks and concepts - Providing opportunities for apprentices to perform work under supervision - Coaching apprentices to explain and teach back concepts to confirm understanding Communicate clearly and professionally with customers via phone, email, or in person regarding service issues, expectations and paths to resolution Ensure completion of accurate, detailed, and timely service documentation, including: - Clear written summaries of work performed, findings, and next steps - Thorough photo documentation suitable for customer-facing service reports - Complete and accurate updates to internal CRM and service reporting software Maintain accountability for service report quality and timeliness to support quick customer communication and efficient billing turnaround Travel to service sites across assigned territories, including regular vehicle travel and occasional overnight stays as required by project scope and scheduling Gather all information and documentation needed for warranty claims and manufacturer support Ensures general site preparation, organization and clean up is conducted to company standards Lead by example in following company policies, safety standards, and core values Coordinate job requirements, workflow, and task assignments with team members Offer support to companywide functional groups, including Service, Sales, Operations, Development, and Engineering, through technical guidance and consultation as needed Performs additional duties as assigned