Supervisor, Maintenance

What You'll Do:

Supervise associates and coordinate the day to day activities of the maintenance crew at a large facility. In addition, the supervisor will respond to escalated issues, emergency repair orders and complaints in a prompt and effective manner. May coordinate with contractors.

Essential Functions:

• Performs all repair and adjustment of refrigeration system, doors, dock boards, pallet racks, sweepers, sprinkler systems, forklifts, pallet trucks, and electrical work in accordance with OSHA Standards.
• Inspects forklifts, pallet jacks, and other operating equipment to ensure compliance with OSHA and operational standards.
• Test, maintain, and evaluate equipment performance using instruments such as voltmeters, ohmmeters, pyrometers, and pressure gauges. Test and calibrate HVAC equipment.
• Reviews inspection and repair reports and observes progress of work on major overhauls to evaluate efficiency and work quality.
• Inspects completed work for compliance to blueprints, specifications, and safety standards.
• Troubleshoots equipment and recommends corrective action.
• Maintain tools and machinery in good condition and use tools and equipment carefully as instructed.
• Conducts test of safety equipment (Exit signs, fire extinguishers, sprinkler systems, etc.) to ensure OHSA and operational standards.
• Maintain accurate preventive maintenance records.
• Prepare and issue work schedules, deadlines, and duty assignments for maintenance staff.
• Provide associates with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
• Resolve customer complaints and answer customers' questions regarding policies and procedures.
• Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance.
• Supervise the work of maintenance associates to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
• Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.
• Collaborate with workers and managers to solve work-related problems.
• Evaluate employee performance and prepare performance appraisals.
• Conduct staff meetings to relay general information or to address specific topics, such as safety.
• Counsel associates in work-related activities, personal growth, or career development.

Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.

• Assess training needs of staff and arrange for or provide appropriate instruction.
• Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.

Other duties as required.

What Experience and Education You Need :

• High School diploma or General Education Degree (GED).
• Certified in all RETA Courses. External hires must, as a condition of employment, complete all (8) course during the first 24 months.
• HAZMAT certification required.
• 2 plus years maintenance mechanic experience.

What Could Set You Apart :

• Ability to perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance.
• Fully competent to a high degree in mechanical knowledge.
• Ability to work with hands in mechanically oriented situations.
• Ability to follow verbal and written instructions, as well as interpret pencil sketches and diagrams.
• Ability to supervise and inspect work performed by all Levels of maintenance associates.
• Must be able to work flexible shifts, if required, including on call
• Willingness to develop a mentoring relationship in order to contribute experience, skills, and wisdom to subordinate employees for their development.
• Receptive to management development suggestions and willing to seek additional knowledge to facilitate job growth.
• Must be able to relate to other people beyond giving and receiving instructions: they must get along with others without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a manager.
• Strong communication skills
• Tools and Technology: Knowledge of various types of equipment in maintenance trade, Knowledge of ISO, Knowledge of Oracle preferred, Microsoft knowledge preferred and Forklift certification.

Physical Requirements :

• Requires the ability to sit for long periods of time, with frequent interruptions
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
• Requires manual dexterity with normal hand and finger movements for typical office work
• Talking, hearing, and seeing are important elements of completing assigned tasks
• May require travel by automobile and airplane up for business
• May require a visit facility operations in temperatures at or below freezing
• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
• Requires the use of various electronic tools
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Americold is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment based on job-related criteria and without regard to any legally-prohibited classification or status, consistent with applicable law.

EOE/AA M/F/D/V DFW.