Contract Manager

Only applicants who meet the Minimum Qualification Requirements and Selective Requirements (listed below) will be placed on the eligible list.

The Iowa Department of Health and Human Services (HHS) is seeking a Contract Manager to support oversight of Iowa's Medicaid managed care organizations (MCOs). This role helps ensure more than 400,000 Iowans receive high-quality, reliable health services.

Position Details

• Full-time Monday-Friday 8:00 AM-4:30 PM with overtime as needed
• Hybrid work schedule: 3 days remote, 2 days in the Lucas Building, in Des Moines
• Mileage reimbursement: $0.50/mile
• Valid driver's license required
• Background check required
• Enjoy many of the State of Iowa benefits on day 1 - see below for details

What You'll Do

• Serve as the primary point of contact for assigned MCOs.
• Oversee contract performance to ensure compliance with state and federal requirements.
• Review and analyze MCO reports, policies, communications, and operations.
• Identify issues, recommend corrective actions, and track resolutions.
• Participate in MCO procurement, contract negotiations, and legislative or policy development and actuarial meetings.
• Prepare reports, provide training, and represent Medicaid in meetings and presentations.
• Conduct annual reviews and coordinate onsite and off-site compliance audits.

What You Bring

• Strong analytical and communication skills.
• Ability to interpret complex policies and synthesize information into clear decisions.
• Comfort working with data, compliance standards, and cross-functional teams.
• A collaborative, solutions-focused mindset.

This role offers the opportunity to make a meaningful impact on statewide health outcomes while contributing to effective, compliant Medicaid operations.

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here.

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Background Checks

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer

HHS values those with "lived experience" and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired - Relay Iowa ... TDD).

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visitwww.e-verify.gov.

621 Service and Performance Contract Negotiations and Management

6 months' experience, 12 semester hours, or a combination. Differs from labor contract negotiation. These are contracts with various vendors or other service providers and the applicant must have demonstrated experience and/or education that allowed them to review performance and service delivery and know what to do and be able to act when performance does not meet expectations. Includes: drafting or developing contracts for provision of products and/or services and the related budget components; negotiating the terms of contracts to include: costs, timeframes and performances expectations and/or work products; monitoring and managing all aspects of the contracts: to include timely submission of financial reports, performance reports, work products and determining when appropriate benchmarks for payment of invoices are met. Specific educational courses that relate to the selective might include: contract management, business law, principles of economics, business management and similar courses.

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to five years of full-time professional-level work in program administration, program development, program operations, or management.

2) A total of nine years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.

3) All of the following (a, b, and c): a. Three years of full-time professional-level work experience in program administration, program development, program operations, or management; and b. A total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and c. A total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, public health, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

4) Current, continuous experience in the state executive branch that includes twelve months of full-time work as an Executive Officer 2 or two years of full-time work as an Executive Officer 1 or comparable specific management-level position

For additional information, please click on this link to view the job description.