Sr. ServiceNow UI Builder Lead

at Cognizant in Boise, Idaho, United States

Senior ServiceNow UI Builder Lead

Location: Remote

Employment Type: Full-Time

Job ID ...

About the Role

We are looking for a Senior ServiceNow UI Builder Lead to join our team and drive the design and development of modern, user-centric interfaces on the ServiceNow platform. This role will lead UI Builder initiatives while remaining hands-on in building scalable, high-quality digital experiences using the Now Experience Framework.

This is a front-end engineering-focused ServiceNow role, requiring deep expertise in UI Builder, component-based development, and modern JavaScript frameworks.

Key Responsibilities

+ Lead the UI Builder scope, providing both technical leadership and hands-on development

+ Design and develop responsive, modern user interfaces using ServiceNow UI Builder and Now Experience Framework

+ Build custom UI components and workspaces to enhance application usability and performance

+ Collaborate with cross-functional teams to deliver intuitive UI/UX solutions aligned with business needs

+ Develop and maintain workflows, catalog items, record producers, and business rules

+ Integrate ServiceNow applications with external systems using APIs and integration tools

+ Ensure high-quality, scalable solutions by following best practices in front-end and ServiceNow development

Required Qualifications

+ Strong experience in ServiceNow development, including platform customization

+ Hands-on expertise with UI Builder and Now Experience Framework

+ Proven experience building custom UI components and interfaces within ServiceNow

+ Strong JavaScript skills with understanding of component-based development (React concepts preferred)

+ Experience with Glide APIs, Flow Designer, and ServiceNow integrations

+ Solid understanding of ServiceNow ITSM processes and applications

+ Ability to work in a lead role while contributing hands-on to development

Preferred Qualifications

+ Experience designing enterprise-level workspaces or portals

+ Exposure to modern UI/UX principles and best practices

+ Experience working in Agile development environments

Important Note for Candidates:

This role requires hands-on experience building UI solutions using UI Builder and modern JavaScript frameworks. Candidates with only certifications or limited exposure may not be a fit.

Salary and Other Compensation

Applicants will be accepted till 7/1/2026

Cognizant will only consider applicants for thi