Area Supervisor Operations (Facilities) Colorado Springs District 11

Supervisor

Position Profile

Position: Supervisor: Operations

School: Physical Facilities (FOTC)

Reports To: Director of Facilities

FTE: 1.0 (8 hours per day)

Days/Year: 260

Salary Schedule: 2025–2026 Executive Professional Salary Schedule (Group C)

Paygrade: P06

FLSA Status: Exempt

Compensation & Benefits Summary

Why You Will Love Working Here

Join a team dedicated to maintaining safe, reliable, and well-maintained facilities that support students, staff, and the broader community. This role offers the opportunity to apply your skills in a collaborative environment while contributing to high-quality operations that directly support teaching, learning, and the District’s mission. Employees in this position work alongside experienced professionals and take pride in work that has a meaningful impact on schools and District operations.

Position Summary

The Area Supervisor role is a senior-level professional responsible for complex, non-routine work requiring advanced knowledge, independent judgment, and leadership. This position serves as a subject-matter resource, leads initiatives, and provides guidance to staff and leadership while ensuring alignment with organizational priorities and standards.

The Area Supervisor provides leadership and oversight of assigned operational functions. The role supervises personnel, plans and directs day-to-day activities, and ensures work is completed safely, efficiently, and in compliance with organizational policies, procedures, and regulatory requirements. Responsibilities include assigning staff, managing work requests, coordinating with internal teams and external partners, conducting inspections or quality reviews, and implementing preventative and continuous improvement practices.

The Area Supervisor (Operations) position specifically supports operational continuity, responds to emergent needs, and collaborates with stakeholders to minimize disruptions to services. This position also supports employee training, performance management, resource allocation, and cross-functional coordination to ensure effective and consistent operations across assigned areas.

This position provides oversight of assigned facilities maintenance and operational functions, supervising personnel and planning, directing, and evaluating work to ensure activities are completed safely, efficiently, and in compliance with District standards.

The role coordinates daily operations by assigning crews, managing work orders, and collaborating with in-house trades, contractors, and site leaders to minimize operational disruptions. Responsibilities include overseeing maintenance and improvement activities, conducting inspections, implementing preventative maintenance practices, supporting snow removal and emergency response, and operating specialized equipment as required. The Area Supervisor (Operations) also supports employee training, performance management, and cross-department coordination to maintain safe, reliable, and well-maintained facilities that support students, staff, and the broader community.

Leaders at Colorado Springs School District 11 are collaborative, student-centered professionals who inspire excellence through vision, accountability, and care. They embody the district’s core values of: providing high quality instruction, enhancing classroom focused resources, expanding our diverse school portfolio, promoting excellence through experience, and building connected communities.

All leaders are expected to:

• Cultivate safe, inclusive, and equitable environments where all students and staff feel valued.
• Lead or support the design and implementation of programs aligned to district and board goals.
• Use data and evidence to inform continuous improvement and operational effectiveness.
• Manage personnel, budgets, and resources with efficiency, transparency, and integrity.
• Build partnerships with schools, families, and community organizations that strengthen outcomes.
• Model professionalism, ethical leadership, and a commitment to lifelong learning.

Essential Job Functions

• Lead complex projects, initiatives, and cross-functional workstreams, including planning scope, establishing timelines, coordinating stakeholders, monitoring progress, and ensuring successful implementation aligned with organizational goals.
• Serve as a subject-matter resource by interpreting policies, procedures, and operational practices; providing guidance to leadership and staff; and ensuring consistent application of standards across teams or departments.
• Resolve non-routine, sensitive, and high-impact issues, conducting root-cause analysis, evaluating risks, exercising sound judgment, and recommending actionable solutions to leadership.
• Develop, refine, and document operational processes and workflows to improve efficiency, standardization, compliance, and service delivery outcomes.
• Analyze operational and performance data, prepare reports and summaries, and provide evidence-based insights and recommendations to support strategic and operational decision-making.
• Provide training, coaching, and quality assurance oversight to lower-level staff, including reviewing work for accuracy and compliance, delivering feedback, and supporting skill development.
• Support internal and external audits, program reviews, and compliance assessments, including gathering documentation, responding to inquiries, identifying corrective actions, and participating in continuous improvement initiatives.

Knowledge, Skills, and Abilities

Knowledge of:

• Operational service delivery principles, including preventive and corrective maintenance practices.
  
  
• Supervisory principles, employee performance management, and team leadership practices.
  
  
• Workplace safety standards, regulatory compliance requirements, and risk mitigation practices.
  
  
• Work order systems, project coordination processes, and workflow management methods.
  
  
• Equipment, tools, and materials commonly used in operational or maintenance environments.
  
  
• Budgeting fundamentals, resource allocation, and cost control practices.
  
  
• Contract coordination and vendor oversight processes.
  
  
• Applicable federal, state, and local regulations related to operations and employee safety.

Skills in:

• Planning, organizing, and prioritizing multiple projects and competing demands.
  
  
• Supervising, coaching, and motivating diverse teams.
  
  
• Coordinating cross-functional work and communicating effectively across departments.
  
  
• Interpreting policies, procedures, technical documents, and specifications.
  
  
• Inspecting work for quality, completeness, and compliance with standards.
  
  
• Problem-solving and making sound operational decisions under time constraints.
  
  
• Conflict resolution and addressing employee performance concerns constructively.
  
  
• Using technology systems, including work order management software and standard office applications.
  
  
• Verbal and written communication with staff, contractors, and stakeholders.
  
  

Ability to:

• Lead teams in a fast-paced, service-oriented environment.
  
  

• Manage multiple crews or work groups simultaneously while maintaining quality standards.
  
  

• Assess operational priorities and adjust schedules to meet changing needs.
  
  

• Identify safety risks and implement corrective action.
  
  

• Analyze operational issues and develop practical, effective solutions.
  
  

• Work collaboratively with internal and external partners.
  
  

• Respond effectively during emergencies or time-sensitive operational situations.
  
  

• Maintain professionalism and sound judgment in high-pressure situations.
  
  

• Perform field-based duties, including use of tools, equipment, and vehicles as required.

Qualifications

• Required Bachelor's Degree in education, business, public administration or a related field or minimum of seven (7) years of progressive professional experience, or five (5) or more years of supervisory or leadership responsibility.
• Required CDL, Class A
• Preferred qualifications include advanced certification or licensure, experience in K–12 education or government operations, and/or bilingual proficiency (English/Spanish or other district-identified languages).

Working Conditions & Physical Demands

Work is performed in both indoor and outdoor environments with regular periods of physical activity. Essential functions may include walking or standing for extended periods; lifting, carrying, pushing, or pulling materials and equipment weighing up to 100 pounds, with or without assistance; climbing stairs, ladders, or scaffolding; bending; kneeling; crouching; reaching; handling tools and materials; and operating vehicles, machinery, and computer-based work order systems. The role requires effective communication and the ability to receive and process information through vision, hearing, or other assisted means. Work is performed at District facilities, job sites, and grounds locations and includes exposure to extreme weather conditions such as heat, cold temperatures, snow, ice, and wet or slippery surfaces. Duties may include after-hours, on-call, or emergency response activities. Duties may be performed with or without reasonable accommodation.

Join Our Team!

Join Colorado Springs School District 11 as an Area Supervisor (Operations) and help lead the systems that power student and staff success. Your leadership, problem-solving, and collaborative approach will strengthen operations, foster innovation, and help every member of the D11 community thrive.

Employees in this category will also receive the following for the 2025-2026 school year:

1. Non-Recurring Pay: 7% of base salary in Non-Recurring Pay (distributed as 3.5% on November paycheck and 3.5 % on May paycheck).
2. Staffing Stability Incentive (Adams Elementary, Galileo Middle School and Mitchell High School): ESP employees will receive the equivalent of one salary step divided over 12 pay periods.

Base Salary Setting: Employment, assignment and salary placement, is in accordance with job description requirements. A work history is required to demonstrate job title, job duties and time worked in the position. Grade placement for ESP positions is determined by the Salary Schedule by Job Title resource . Reference the linked How Your Compensation Is Determined for more details.

Salary Setting (New Hires): Any newly-employed Education Support Professional will be placed on the twenty-five (25) step system. Each step represents two years of experience, based upon equivalent experience. The maximum number of years of experience granted is 19-20 years, which is equivalent to placement on step ten (10). Steps are determined by experience listed on the application and resume.

Salary Setting (Rehires): Returning employees who have previously resigned or separated from the District will be rehired at the same step they were on at the time of resignation/separation plus any new experience gained in the same job, provided step increases were approved by the Board during the years in question .

Employees with experience in the District who have left the District and then returned to the same position shall be hired at the same pay grade (refers to the ESP placement on salary schedule by job title) and step at time of resignation. Additional relevant experience gained after resignation may be evaluated from the employee’s application and updated resume.

See Employee Handbook (located on the D11 website) for information on salary setting for rehires (after retirement), promotions and lateral transfers.

School District 11 is committed to a policy of nondiscrimination in relation to disability, need for special education services (whether actual or perceived), race, creed, color, sex, marital status, sexual orientation, transgender status, gender identity, gender expression, national origin, religion, ancestry, age, genetic information, or protected activity in its programs and activities and provides equal access to the Boy Scouts and other designated youth groups. Any harassment/discrimination of students and/or staff, based on the aforementioned protected areas, will not be tolerated and must be brought to the immediate attention of the school principal, D11 administrator/supervisor or D11 nondiscrimination compliance/grievance coordinator.

NONDISCRIMINATION COMPLIANCE COORDINATOR, the Office of Equal Opportunity Programs and Ombudservices, has been designated to coordinate compliance with: Equal Pay Act of 1963, Civil Rights Act of 1964, as Amended, Age Discrimination in Employment Act of 1967, Title IX – Education Amendments Act of 1972, Section 504 of Rehabilitation Act of 1973, Pregnancy Discrimination Act of 1978, and Americans with Disabilities Act of 1990. For additional information, please contact the District 11 Office of Equal Opportunity Programs & Ombudservices at 1115 North El Paso Street, Colorado Springs, CO 80903-2599 , Phone: ..., FAX: ...

The following Board policies address nondiscrimination in District 11: AC , AC-R , GBA , GBAA , JBB , JBB-R