Client Services Project Manager

Brady Corp is seeking a Project Manager who will support commercial operations for Brady's services business unit, including fielding orders, scheduling projects and invoicing for completed projects.

The Brady Safety Services team offers around 20 services focused on Lockout Tagout, Electrical Safety, and Confined Space Safety. The services take place on-site in our clients' facilities, and are performed by Brady Field Engineers.

This Project Manager will be instrumental in overseeing successful execution of projects and will work closely with Brady customers, Safety Services operations, and sales team members throughout the entire lifecycle of a Safety Service project.

• The Project Manager is responsible for entry of purchase orders and the formal acknowledgment of the orders, as well as accurate entry of payment terms in SAP.

• Establish a good working relationship with Channel Partners throughout the order receipt and billing aspects of projects.

• Facilitate pre-job calls with customers upon receipt of customers' purchase order. These calls include a review of the project proposal, key contacts, site safety details, and ultimately scheduling the project.

• The Project Manager is responsible for tracking weekly updates from the Field Engineers to ensure projects are on track and work with the Operations Manager as needed.

• The Project Manager is responsible for project invoicing, which can occur at the end of projects, or in some instances progress billing at various stages of projects.

• Create and manage project folders that will be provided to the engineer responsible for performing the project.

• Additional duties will include:

• Regular review of projects and expected billing with Operations Manager and Product Manager.

• Coordination with the Brady software team

• Cooperation with the Brady Finance team when questions arise, orders are placed on hold or special payment terms are required.

• Communication with the Brady Sales team related to project scheduling and billing.

• Actions in Salesforce.com to integrate project information into the original sales opportunity.

• Bachelor's degree in Business, Operations, or 3-5 years in project management field.

• General knowledge of SAP, Salesforce.com and competent skills in Microsoft Excel.

• Monday.com or similar Project Management software would be a plus

• Strong interpersonal skills with the ability to articulate complex project data to customers, internal operations, and the Brady sales team, both verbally and via written communication.

• Extremely organized with the ability to manage multiple tasks and priorities, with the willingness to assist teammates in reaching overall objectives.

• Strong attention to detail and accuracy, and creative problem-solving skills

Who we are:

Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities.

We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2024, Brady employed approximately 5,700 people worldwide. Our fiscal 2024 sales were approximately $1.34 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com.

Why work at Brady:

A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision
• Generous 401(k) with company match
• Paid time off and holidays
• Opportunity to participate in incentive programs for all full-time employees
• Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance
• Education reimbursement opportunities
• Scholarship program for children of Brady employees
• A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities
• Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)
• Dress-for-your-day dress code
• Charitable contributions matched through Brady's Matching Gift program