Senior Project Manager

Title: Senior Project Manager

Department: Operations Engineering

Revision Date: 5/27/2025

FLSA: Exempt

Location: Denver, CO Preferred (Remote OK)

Level: P5

Rate of Pay: $125,000 - $160,000 USD

Company Overview

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com .

Position summary:

The Sr. Project Manager will be responsible for management of resources, project schedules, communications, tasks, and budget supporting mission critical public safety projects and programs. This role partners closely with program managers, clients, operations teams, and product management teams involved with the successful delivery of project requirements. The Sr. Project Manager will enable the successful on-time delivery of Next Generation 911 programs and projects. Project work will include statewide program schedule and readiness for NG911 deployments, coordination of software and hardware migration activities and installations, and project status and communications for both internal and client facing initiatives supporting the advancement of 911 technology for Comtech clients. While the ideal candidate must be well organized, flexible, and attend detailed minutia, strong communications and leadership skills are a must. This position requires both the ability to be personable while successfully orchestrating and executing assigned tasks.

Responsibilities:

• Plan, lead, facilitate, track, communicate, and complete deployment activities for
• assigned internal and/or external telecommunication industry customers within SOW scope, budget, and timeline metrics established for the project.
• Lead project and technical update status meetings in customer facing environment – often managing multiple initiatives simultaneously.
• Oversee Program Management activities to include management of multiple simultaneous projects and activities of project support teams in a matrix environment to meet the strategic objectives of the customer.
• Identify, track and manage risks to deployment projects and programs which could impact cost, schedule and/or quality.
• Manage and communicate Program and Project Plans to senior level internal and external leadership.
• Develop Program and Project Playbooks, and SOPs to support standardized planning and deployments.
• Work with the Customer and internal Operations, Program Management, and Product Management teams to define project requirements, establish incremental delivery plans and track delivery according to plan.
• Resolve internal and external issues in a timely manner by efficiently utilizing appropriate resources, methods, and procedures while minimizing the cost and impacts on other internal teams and employees.
• Implement the established ISO processes for repeatable process flow, Records Matrix artifacts, and project metrics.
• Assist in the coordination with project leads and subcontractors to continue review of all required interfaces with the NG9-1-1 system.
• Develop PowerPoint slides covering project status for internal and external reporting.
• Participate and present project status during customer Quarterly Business Reviews.
• Continually expand operational knowledge of Comtech products used on assigned projects.
• Maintain and monitor project plans, project schedules, work hours, budgets, and expenditures.
• Build and maintain relationships with project stakeholders by providing education, guidance, input, and initiatives to support project work.
• Develop project reporting dashboards to support project updates and readouts.
• Project meeting facilitation and support, taking and distributing minutes, and tracking action items and decisions with project team members.
• Gather status on tasks, capture risks, issues, action items, and update plans, and project documentation.
• Escalate project risks and issues and work with project team and executive leadership on solutions where applicable.
• Provide leadership and mentoring to project managers and project team members.
• Conduct post-project lessons learned and develop processes to improve future project practices.
• Ensure adherence to quality standards.
• Additional project tasks and duties as required.

Requirements:

• Proven experience managing complex internal and external deployment and software projects.
• Proficiency with project management software and tools.
• Strategic project and program leadership skills.
• Familiarity with 911 and NG911 call flows.
• Excellent communication and presentation skills.
• Adaptability/Flexibility – able to rapidly assess situations, formulate plan and adapt as needed to achieve goals under conditions of uncertainty.
• Excellent and proven leadership, organizational, and planning skills.
• Ability to prioritize and escalate where appropriate.
• Proven ability to work in a fast paced, self-directed environment.
• Quality orientation with a strong eye for detail.
• Meeting facilitation, team motivation, and team building experience – success is based on team success.
• Competency with MS Project, ClickUp, Confluence or other collaboration-based (social) project management tools.
• Competency with MS Office Word, Excel, Outlook, Visio, Powerpoint, Sharepoint

Qualifications:

• Four-year college degree or eight years of 911 industry experience.
• Eight years of experience managing external customer deployment and/or software deployment projects with direct customer interaction.
• PMP certification desired. If not PMP certified, will be expected to achieve certification within one year of hiring.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.