Operations Manager

Operations Manager

Rondo Center of Diverse Expressions

Saint Paul, Minnesota (Hybrid)

Job Summary

This position coordinates the day-to-day affairs of the Rondo Center of Diverse Expression (RCODE) and supports the Leadership team. Key responsibilities include: executive team support, office administration, supporter relations, calendar management and project support. This position requires a candidate who is flexible, proactive, resourceful and efficient with a high level of professionalism. Strong decision-making ability, time management and attention to detail are equally important. This position calls for excellent interpersonal and communication skills, experience working with complex calendars and supporting multiple individuals. To perform this job successfully, the incumbent must be able to carry out each essential duty satisfactorily. Expected hours: 30-40 hrs a week, Schedule: Flexible

Essential Duties:

Operations Functions (50%)

Coordinates day-to-day office operations while providing excellent customer service

Establishes new and maintains existing partnerships for the growth of the organization

Professionally represents RCODE in various community engagement activities and meetings, as appropriate

Acts as the point of contact between the Executive Director and external funders and partners

Provide a helpful and welcoming environment for visitors, volunteers and coworkers

Greet visitors and determine whether they should be given access to specific resources

Provides executive/administrative support to organizations leadership team

Manage vendor relationships (phones, IT, snow removal, etc.)

Project and events support (40%)

Organizes the RCODE Brick and the Juneteenth Events

Assists with the coordination of externally facing events and special programs

Acts as the lead point of contact for the volunteers and volunteer projects

General Responsibilities (10%)

Actively and positively contribute to the mission and work environment

Work to improve the quality of life in our community

Come to work with an open and inclusive mindset

Come together to solve problems

Everyone pitches in to make RCODE successful

Everyone owns the outcome

Position Requirements:

Education & Experience

Bachelor's degree with 2-4 years of administrative experience, or equivalent combination of education and experience

Interest in the human services nonprofit sector required; experience working in a nonprofit setting preferred, Rondo area knowledge preferred

Knowledge, Skills, and Abilities

Ability to deal with confidential information

Excellent computer skills and verbal and written communication skills

Proficient in Microsoft and Google suites of programs

Strong technical skills

Proven ability to manage and prioritize calendars and e-mails

Excellent customer service skills

Excellent organizational skills with strong attention to detail

Ability to relate to people from diverse socio-economic and cultural backgrounds

Ability to occasionally work beyond a 40-hour week, when needed

Exceptional time management, prioritization and project management skills; capable of handling a variety of projects simultaneously (mostly self-directed) in a timely manner to meet deadlines

Ability to utilize discretionary decision-making and problem-solving skills

Proactive, takes initiative and demonstrates ability to anticipate and manage issues

Exceptional flexibility and proven ability to reprioritize work and schedules as needed

Working Conditions and Environment

This position is located in an office setting but has some hybrid flexibility. The building is accessible and smoke free. This position works during normal business hours and may occasionally include evening and/or weekend hours. All agency employees must have the competency to work effectively in a mission-driven organization whose visitors and staff may exhibit significant diversity with respect to age, race/color, disability, marital status, national origin, religion, sex, gender identity, sexual orientation, familial status, socio-economic status, genetic information or veteran's status.

About the Organization

Opened in 2019, the non-profit Rondo Center of Diverse Expressions (RCODE) has administrative and operational responsibility for the Rondo Commemorative Plaza (RCP), the nation's first public memorial to Black neighborhoods destroyed by interstate highways. RCODE's fundamental aim is to rekindle the spirit of the Rondo neighborhood. Rondo was the vibrant heart of the Twin Cities' African American community during much of the twentieth century until it was split in half during the construction of Interstate-94.

RCODE hosts collaborative, public events at the plaza and in the center. Events include an annual Juneteenth ceremony, Jazz at the Plaza with JazzAccess, and a movement series for adults 55+ with TU Dance. Ongoing projects include the Rondo Research Collection, Engraved Brick program, and Rondo Center Community Gardens. For more information, visit our website: www.rcodemn.org

Job Information

Job Category:

Administrative/ Support, Program/ Project Management, Facilities/ Equipment

Salary:

$20.00 - $25.00 Per Hour

Industry:

Arts/ Culture/ Humanities

Position Type:

Full Time

Experience:

2 - 5 years

Education:

Bachelor's Degree