Multi-Unit Operations Manager

2 years

Multi-Unit Operations Manager BBianco Hospitality
Based in NYC | Hybrid Work + Travel

BBianco Hospitality, the team behind Santi by Chef Michael White and a growing portfolio of exceptional dining destinations, is seeking a driven and versatile Multi-Unit Operations Manager to help lead our next chapter of growth. With five restaurants currently operating across Puerto Rico, Miami, New York City, and the Bahamas, and two new locations on the way, this role is an exciting opportunity to help shape the future of a dynamic and expanding organization.

This position is ideal for someone eager to grow and ready to roll up their sleeves. Youll work directly with ownership and alongside general managers to help drive operational consistency, support new restaurant openings, and serve as a key connector across locations.

What Youll Do:

• Partner closely with GMs at each property to support day-to-day operations, ensuring strong alignment with BBiancos FOH standards and guest experience goals.
• Participate in all restaurant operations meetings and provide strategic and tactical support across units, with a focus on execution and follow-through.
• Coordinate special projects such as buildouts, new opening logistics, and RFP development (i.e., managing design, vendor relations, budgeting, and timelines for new locations).
• Provide hands-on support with staffing planning, marketing coordination, and event execution across markets.
• Act as an operational extension of ownership, stepping in where needed to advance initiatives that improve efficiency, branding, and consistency.

Who You Are:

• You bring a strong FOH foundation and a sharp understanding of fine dining service standards
• You have a few years of leadership experience and are ready to take on a broader multi-unit role
• Youre organized, resourceful, and eager to learn the ins and outs of hospitality operations from the ground up.
• You thrive in fast-moving environments, are comfortable managing competing priorities, and enjoy collaborating across teams and departments.
• Youre based in NYC and comfortable with frequent travel to domestic and international locations as needed.

What We Offer:

• Salary range of $80,000$125,000, depending on experience.
• Health insurance, pre-tax transit benefits, and paid time off.
• The chance to work closely with ownership and senior leadership on high-impact projects.
• A front-row seat to the growth of a respected and expanding hospitality group, with real opportunity to grow alongside it.

BBianco Hospitality Group is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.

Compensation: Salary ($80,000.00 - $125,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts

Leadership

Strategic Thinking

Coaching and Mentoring

Adaptability

Conflict Resolution

Customer Service Orientation

Attention to Detail

Time Management

Decision Making

Collaboration

Creativity in Problem Solving

Financial Acumen

Project Management

Cultural Awareness

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