DC Operations Manager

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!

The Distribution Center (DC) Operations Manager is responsible for overseeing the daily operations of the distribution center to ensure efficient, accurate, and timely order fulfillment. This role leads a team of supervisors and associates, manages inventory flow, ensures compliance with safety and quality standards, and drives continuous improvement initiatives to optimize productivity and customer satisfaction.

What you'll do:

• Direct the functions and personnel of a shift or function to achieve desired results per the daily operations plan.
• Act as the primary information source for Operations Supervisors and provide visible leadership to drive a motivated, positive, and productive workforce while ensuring safety and quality standards are met
• Supervise, train, and develop a team of warehouse supervisors and associates.
• Monitor KPIs and operational metrics to ensure performance targets are met or exceeded.
• Implement and maintain safety protocols and ensure compliance with OSHA and company standards.
• Lead team of Supervisors in continuous improvement processes by focusing / root cause analysis and development of counter measures to drive key performance indicators.
• Identify and implement process improvements to increase efficiency, reduce costs, and enhance service levels.
• Manage labor planning and scheduling to meet fluctuating demand.
• Collaborate with General Manager to meet budget and P&L goals
• Apply sound communication and motivational techniques in supervising, counseling, and disciplining subordinates.
• Assist in the recruitment efforts of all DC personnel.
• Drive workflow in the DC to ensure objectives are met in an efficient manner.
• Partner with HR and DC Leadership to assist with the development of policies and procedures for Supervisors and team members by maintaining compliance, consistency, and taking corrective action when needed.

Travel requirements:

• Up to 45% out-of-state travel during first 90 days of onboarding
• Skills We Are Seeking
  
  
  • 5+ years of DC operations leadership experience preferred
  • Functional knowledge of logistics processes and methods to include flow, cost efficiencies, MHE equipment, safety and quality
  • Working knowledge of warehouse management systems (WMS), labor management systems, automated pick systems and material handling and sortation
  • Ability to lead large scale process improvements through Lean process, Kaizen, and Six Sigma
  • A track record of providing superior customer service and exceeding expectations
  • Analytical skills to include problem identification and resolution
  • Working knowledge of a Windows based computer environment with the ability to develop and communicate reporting. Proficiency in Microsoft Office (Outlook, Word, Excel) required.
  • Flexibility and willingness to change schedule or direction as business needs demand. This may include working additional hours and/or days as needed, particularly during high volume periods, to ensure that departmental objectives are accomplished.
  • 4-year degree or equivalent industry experience

  Perks:

  • Competitive Compensation
  • Medical, Dental and Vision plans
  • Paid Time Off, Paid Holidays
  • 401k with company match
  • Tuition Reimbursement
  • Lucrative Associate Referral Program
  • Opportunity for Advancement
  • Paid Training and Business Certifications Available
  • Free Counseling Services/Employee Assistance Program
  • Life Insurance and Short- and Long-Term Disability Insurance
  • Product Discounts

  THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

  SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

  This position requires that candidates be authorized to work in the U.S. We are unable to provide sponsorship.