Inside Sales / Project Manager

Inside Sales / Project Manager

KCC Companies is an employee-owned (ESOP) company dedicated to providing complete design, manufacturing, installation, and service for commercial & residential Heating, Ventilation, and Air Conditioning (HVAC).

Our Mission:

KCC enhances the lives of our customers, partners, employee-owners, and communities by providing innovative HVAC solutions.

Benefits:

• 9 Paid Holidays
• EBITDA Bonus
• Health, Dental, Vision insurance, and other Ancillary coverages
• 401K
• Monthly Accrued Vacation
• Employee Assistance Program
• Employee Stock Ownership Plan (ESOP)

Summary:

Are you a proactive problem solver with a knack for keeping projects on track? As a Project Manager, you'll be the critical link between incoming customer orders and seamless execution. You'll manage communication with both internal and external stakeholders, ensuring timely responses and smooth operations. In this role, you'll also contribute to continuous improvement projects that align company goals with customer expectations.

Essential Functions & Responsibilities:

• Process and acknowledge incoming orders promptly-same-day action required.
• Identify potential risks and develop strategic mitigation plans.
• Create contingency plans for unforeseen circumstances affecting in-house orders.
• Serve as the communication hub between customers, team members, and leadership.
• Provide regular project progress updates to customers and proactively address risks.
• Manage customer-driven changes while maintaining project integrity.
• Lead teams through transitions and adjustments, ensuring consistent progress.
• Troubleshoot project-related challenges with critical thinking and problem-solving skills.
• Make informed decisions based on data analysis and team input, advocating for the project's best interests.
• Conduct post-project evaluations, identifying areas for future improvement.
• Collaborate closely with RSMs to ensure customer satisfaction on a job-to-job basis.
• Stay informed about current and new product offerings.
• Develop a foundational understanding of basic HVAC applications.
• Participate in continuous improvement initiatives across the company.

Qualifications & Skills:

Required:

• Strong grasp of project management principles, terminology, and best practices.
• Adaptability in dynamic environments with evolving priorities.
• Proactive, forward-thinking mindset.
• Excellent written and verbal communication skills.
• Exceptional time management and organizational abilities.
• Sound decision-making and problem-solving skills.
• Ability to collaborate effectively with cross-functional teams.

Preferred:

• Proficiency in Microsoft applications (Excel, PowerPoint, Outlook).

Safety & Physical Requirements:

• Must be able to sit for extended periods.
• Ability to lift 50 lbs.
• Must be able to work on ladders or step stools
• Requires bending, stooping and standing.
• Good visual and spatial perception.
• Follow established safety policies including, but not limited to, mobile equipment, PPE, emergency response, HAZCOM, first-aid response, etc.

Additional Information:

This job description outlines key responsibilities but is not exhaustive. Duties may evolve over time to meet the company's and customers' changing needs.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee for this job. Duties, responsibilities, and activities may change over time with or without warning.

KCC COMPANIES IS AN EQUAL OPPORTUNITY EMPLOYER

For any questions you can contact:

Terra Beaver - Talent Specialist - ... - ...

Laura Zoghbi - Talent Specialist - ... - ...