Startups GenAI Operations Manager

AWS is seeking a Startups GenAI Operations Manager to join our Global Startups Operations team. This position will be responsible for designing and implementing scalable operational mechanisms that connect business strategy to execution through data-driven decision making and rigorous inspection systems. The role encompasses managing Strategic Business Reviews, Forecasting, and Top Deal Calls while establishing essential business rhythms that create the operational backbone for predictable business outcomes and growth in our Startups GenAI business. As a trusted advisor to the Global Startups GenAI Leader, this position will lead time-sensitive executive responses and conduct comprehensive data analyses to inform strategic decisions. The role will spearhead critical cross-functional projects including GPU capacity tracking, credits monitoring, and planning processes such as headcount planning and territory mapping.

Key job responsibilities

Success in this role requires exceptional ability to navigate complex cross-functional stakeholder environments, translate strategic vision into executable plans, and drive results through team leadership and operational excellence. The ideal candidate will develop simple, scalable solutions to difficult problems, demonstrate excellent project management skills, and communicate complex analytical results clearly and effectively, both in writing and verbally. In this role, you will leverage expertise in workflow optimization and data analytics to define key sales support systems aligned with our GenAI business objectives. You'll build strong relationships across Sales, Business Development, Partner, Finance, and Marketing functions, enabling you to lead change management initiatives and enhance operational productivity within the Startups GenAI business. Through removing roadblocks and driving solutions, you will empower our specialized sales force to effectively acquire, grow, and retain the best GenAI startups on AWS.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

- Experience with sales CRM tools such as Salesforce or similar software

- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

- 5+ years of finance, business management and sales operations experience

- Experience using Microsoft Excel to manipulate and analyze data

Preferred Qualifications

- Experience working within a high-growth, technology company

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.