The purpose of this position is to lead a shift of 6-8 Process Experts (PEs) in the daily execution of Stewardship, Quality, Reliability, and Engagement (SQRE) tasks. This role is critical to identifying, escalating, and addressing emerging issues, which could impact the organizations ability to safely manufacture in-spec product per the production schedule. A key aspect of this role is developing the PEs on shift and providing informal and formal Performance Management of the team. On a limited, as-need basis, provide back-up support to the shift PEs such as Flow-To-Work tasks.
ResponsibilitiesProvide leadership to the assigned 24/7 shift operating team in setting priorities, defining and mitigating present and emerging risks, and executing tasks to safely manufacture first-quality product per the production schedule.
Facilitate shift SQRE/rack-up meeting at the beginning of every shift with 100% engagement by the shift PE team including the Operations Contractor with emphasis on defining and prioritizing recurring and non-recurring tasks and identifying and mitigating present and emerging risks. Risks and issues that need to be escalated to the Core team are captured and communicated.
Follow assigned shift tasks to completion, communicating and escalating any hindrances to timely task completion if necessary.
At the end-of-shift, perform documented face-to-face turnover with the oncoming shift Team Captain and the Daily Execution Leader (DEL) as necessary.
Escalate any emerging issues related to SQRE to site leadership in a timely manner.
- Communicate direction, instructions, action items, etc. from Core resources to the shift PEs, particularly direction, instructions, and action items assigned in Production Planning meetings.
Report out regularly on plant status and shift activities to site leadership via email.
Serve as first level of conflict resolution within the shift and between shifts.
Provide coaching to PEs and other shift TCs regarding topics including but not limited to PPE, completion of tasks, etc.
Ensure that all process areas are covered by qualified PEs for the duration of the shift.
Perform overtime administration that is compliant with the Overtime Policy, updating on OT needs and OT availability.
Perform vacation administration and update the vacation book with PE vacations.
Ensure that PEs meet expectations with basic OD, including documented face-to-face turnover. Escalate any issues to the DEL.
- Coordinate training for PEs and ensure that all training is completed in a timely manner, identifying and escalating any training barriers and challenges.
Support the PE hiring process through active participation in the interview process as an interviewer and tour guide.
Participate in shift balancing discussions with other Team Captains (TCs) and the DEL.
Participate in and coordinate team member participation in Gemba walks, UPEs, RFRs, MOCs, PHAs, audits, customer visits, HOP learning teams, engagement efforts, etc. as necessary.
Develop PEs by providing meaningful feedback on skills and competencies. Request support from resources to further develop PEs as necessary.
Conduct informal performance feedback throughout the year and a formal mid-year and end of year performance feedback using Navigator performance management tools.
Interface and maintain clear communication with Operations Contractors.
Additional Responsibilities
Model behavior expectations in the areas of Stewardship, Quality, Reliability, Engagement, and Productivity and actively participate in continuous improvement efforts.
On a limited, as-need basis, provide back-up support to the shift PEs such as Flow-To-Work tasks.
Be knowledgeable of Standard Operating Procedures to uphold standards of Operational Discipline.
Approve, issue and/or receive required Stewardship-related permits such as Safe Work Permit, Line Break, Lockout/Tagout, Confined Space, etc.
Utilize personal computer skills to optimize and troubleshoot product quality and equipment operations via PLC and DCS interface.
Document maintenance work requests and activities performed utilizing maintenance management system (SAP).
Initiate and participate in Learning Teams, Operational Learnings and Root Cause Analysis of Stewardship, Quality, Reliability and Productivity unplanned events.
Skills Required
- High school diploma or equivalent required
- 5+ years of experience in a manufacturing environment including 3+ years in a leadership role.
Demonstrated informal leadership skills through peer-to-peer coaching, mentoring, and positive work behaviors.
Proven respectful interactions with all levels of the organization.
Demonstrated ability to prioritize and accomplish tasks.
Effective verbal and written communication skills.
Passionate about Stewardship, Quality, Reliability, Engagement and Productivity.
Proficient in Microsoft Office.
Demonstrated intentional multiplier.
Strong organization and time-management skills.
Accepts ownership including delivering on commitments and being receptive to feedback.
Ability to perform simple math computations involving fractions and ratios.
Embodies Move to the Core principles and exhibits Move to the Core Team Captain leadership behaviors.
Familiar with all areas of the Hytrel plant (but not necessarily fully qualified).
Clear understanding of company policies and site policies and procedures, particularly the Cooper River Employee Resource Manual, Management of Change: Personnel, Training Progression, Shift Turnover, Absence Management Policy, and Overtime Policy.
Working Conditions
Work a 12-hr rotating (4-4-3-3) shift schedule, which includes nights, weekends, and holidays.
Process area is non-air conditioned and requires wearing fire resistant clothing due to possible presence of flammable atmospheres.
Individual must periodically don specialty thermal protective clothing as some tasks have potential exposure to molten polymer and high temperature heat transfer fluids during line breaks and maintenance tasks. Individual must be able to safely don this equipment.
The job entails periodic heavy lifting utilizing safe ergonomic behaviors. Individual must be capable of lifting 50 lb.
Must be able to climb stairs, ladders, and scaffolding frequently during the shift in various environments.
Individual must be medically approved to wear a respirator.
Individual must be capable of working in a confined space where supplied breathing air or respirators may be required.
Must be able to work standing, walking or sitting for extended periods of time.
Must be able to work in high noise atmosphere and wear hearing protection.
Must be able to occasionally operate mobile equipment.
Must be able to work from heights.
Individual must possess strong interpersonal and teamwork skills capable of working in an empowered team environment.
Travel is minimal but may include visits to other Celanese locations, customers or vendors supplying new equipment.