Central Office Telecommunications Technician

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress.

Were looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This position supports the field services group and network testers. Its responsible for the installation, maintenance, and repair of complex equipment such as switching systems, circuit equipment, fiber optic equipment, network terminal equipment, and data/digital devices. They utilize sophisticated electrical and electronic measuring devices to analyze defects, perform routine maintenance, and ensure the smooth operation of voice, data switches, and transmission systems. Their role is crucial in ensuring reliable communication services by managing the technical infrastructure that forms the backbone of modern telecommunication networks.

The Main Responsibilities

• Responsible for maintaining and operating a variety of equipment and systems, including but not limited to: DMS10 DMS100 5ESS as well as ROADM nodes ethernet switches and a variety of muxes.
• Responsible for the provisioning and maintenance of Central Office equipment including, but not limited to subscriber loop carrier systems, DSL, POTS, digital and optical muxes.
• Installs, performs routine maintenance, analyzes defects, tests, adjusts, repairs, and maintains complex equipment such as switching systems, circuit equipment, network terminal equipment, and data/digital equipment by using electrical and or electronic measuring devices.
• Plans jobs and determines materials and resources needed to complete tasks. Updates work and maintenance logs through WFA, Word docs and FOMS databases. Keeps work, team and managers informed of status on work tasks, projects, and problems or obstacles.
• Reviews and interprets work orders, wiring lists, wiring diagrams, and equipment drawings and follows standard practices in the performance of job duties.
• Runs diagnostic test programs, analyzes defects and/or tests various types of telephone switching equipment (5ESS, DMS 10, DMS 100, Ericcson, Electronic Data Switching, etc), uses various types of testing devices, e.g. volt-ohm meters, spectrum analyzer, digital communications, OTDR, Fiber Scope data analyzers, etc.
• Monitors all daily activities of the Central Office. Responsible for several offices and may at times work out of the area.
• Works varying shifts and hours including possible mandatory overtime, and/or callouts, weekends, and holidays.

What We Look For in a Candidate

• Ability to work varying shifts and hours including possible mandatory overtime and holidays.
• Ability to work in various conditions. Will be working in equipment rooms (i.e., switch, transmission, power and vault within central office locations, remote equipment huts, customer premise locations and controlled environments vaults (CEVs.) Temperature and humidity levels are normally maintained at acceptable levels, moderate level of noise in most areas; however, engine rooms will have increased noise level when engines are running.
• Ability to perform strenuous physical activities including, but not limited to lifting and/or moving objects weighing over 100 pounds.
• When working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements.
• Drive company-provided vehicle. Requires a valid state driver's license and a satisfactory driving record. May require compliance with State and Federal Department of Transportation Drive Qualification Regulations, including drug and alcohol testing. May require a CDL.
• Ability to travel on short notice, may travel to remote or distant locations. May be away from home overnight(s) on temporary assignments for varying lengths of time.
• Must wear safety glasses, a hard hat, appropriate safety clothing, and follow established safety practices and procedures. Wear work attire that is appropriate for effective interaction with customers.
• Work independently with minimal or no supervision.

Compensation Pay Ranges

Minimum hourly rate: $15.50
Maximum hourly rate: $42.77

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Learn more about Lumen's: Benefits Supplemental Pay (see Central Office Tech-CWA)

#LI-CS2

Requisition #: 338603

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline
07/22/2025