Draftsman

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**Position Summary:**

Using the provided software, draw custom requests from the customer

base. These are cabinets/accessories that are not in the standard

catalog. Create descriptive job files that can be used to construct the

cabinet and files that can be used to run CNC equipment to cut parts for

the request.

Call customers with questions or concerns when warranted. Develop a

relationship with the customer base.

Organize and prioritize the daily/weekly work package to return jobs to

customers promptly.

Learn the product line well enough to be seen as an expert by the

manufacturing group. Spend time on the floor working with the

manufacturing group to ensure that the intended item is built as per

specifications. Solve any issues related to the custom

cabinets/accessories put into the manufacturing unit.

Provide drawings to the Sales & Marketing Group for use in catalogs and

order programs.

Provide drawings and product research to the Research and Development

team when needed, starting from a concept to a marketable product,

including physical engineering, costing, and manufacturing processes.

Be a key member of the R&D group with efficient use of all resources a

top priority.

Manage multiple tasks in tandem.

**Organizational Relationship;**

Reports to the Director of Research and Development

**Accountabilities:**

- The main job responsibility is to draw customs for job folders and

return them to Customer Service promptly.

- Work with Research and Development to develop new products from

inception or with a directive from the Director of Research &

Development. This will entail;

- Researching similar competitive products if applicable

- Making detailed drawings of prototypes

- Working with production to build one-off prototypes

- New products can include any of the following;

- - - - New cabinet SKUs

- New accessory SKUs

- New molding concepts

- Entirely new cabinet lines

- Niche furniture pieces

- Simple machinery used to produce new or existing

product

- Make specialty shop drawings for items unrelated to consumer

products such as machinery or tooling

- Become an expert on all new and current RD Henry product

lines and become a resource for customers, customer service,

and manufacturing