Project Coordinator, Change Analyst

Pay Range:

(Minimum to mid pay range specific to NY, CA, CO, WA, MD)

Brinks Texas License #C00550

#LI-Remote

About Brink's:

The Brinks Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

Brinks has been a trusted partner in securing commerce for more than 165 years. Together, every Brinks Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team and stay here.

We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

Brinks, Incorporated is the premier provider in secure logistics solutions, including transportation, ATM servicing, currency processing and other value-added services to financial institutions, retailers and other commercial and government entities . The company has a proud history of providing growth and advancement opportunities for its employees . We have a challenging opportunity for a Project Coordinator .

Job Summary :
The Project Coordinator is responsible for supporting customers through onboarding and deployment of our new product offerings. This position requires a highly motivated and organized individual to work closely with our sales and customer onboarding team for s eamles s deploy ment of our traditional retail onboarding and Digital Retail Solution s products . The ideal candidate will have a strong background in customer servic e and have experience handling both project coordination and customer-facing responsibilities.

Key Responsibilities:

• Work collaboratively to deliver a cohesive customer onboarding experience

• Support customers through onboarding and deployment of our traditional CiT service and new product offerings by managing day-to-day onboarding tasks

• Coordinate customer application approvals, place product orders, align installation timing, system provisioning, and provide training materials

• Deploy CIT service changes

• Serve as customer support for the first two weeks of go - live

• S upport Brinks U.S. corporate financial objectives by developing and executing project s to plan

• Foster a positive environment where co-workers and customers are encouraged to seek guidance and provid e feedback

• Use the Microsoft O ffice S uite to track and communicate project s , processes, and tasks

• Own the end- to -end activity for assigned projects, promote a culture of excellen ce for all customers

• Perform other duties as assigned or necessary

Minimum Qualifications :

• Minimum of 3 years experience in a customer service role

• Minimum of 1 years' experience in a project management/coordination role

Preferred Qualifications:

• 3+ years experience in a customer service role

• 3+ years experience in a project management /coordination role

Professional Skills :

• Strong analytical and problem-solving skills

• Solid conflict resolution skills

• Outstanding customer relationship skills

• Highly organized and detail oriented

• Ability to adapt to dynamic workflow

• Excellent interpersonal skills

• Professional, positive demeanor

• Excellent business acumen

• Proficiency in Microsoft Outlook and Excel

If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brinks U.S. We provide a competitive salary, medical, dental, vision and life insurance plans. In addition, we offer a 401(k) plan with company match . If you are interested and meet the requirements for this position, please apply.

Brinks, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace .

Thank you for considering applying for a job at Brinks. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brinks. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brinks is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brinks is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.