Digital Customer Experience Architect
- OREGON EMPLOYMENT DEPARTMENT
- Salem, Massachusetts
- Full Time
Job Listing ID: 4316551 Job Title: Digital Customer Experience Architect
Application Deadline: Open Until FilledJob Location: Salem
Date Posted: 07/24/2025Hours Worked Per Week: Not Provided
Shift: Not Provided
Duration of Job: Either Full or Part Time, more than 6 months
You may contact this employer directly.
(Obtain the contact information to print or add to your jobs.)
Job Summary:
Are you passionate about building seamless digital experiences that scale across brands and platforms? We're looking for a Digital Customer Experience Architect to lead the design and integration of our digital ecosystem-spanning ecommerce, customer data, and content systems. This is a high-impact role where your work will directly influence revenue growth, customer satisfaction and operational efficiency.
What You'll Do
Architect and integrate digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems.
Lead the front-end evolution of BigCommerce Catalyst storefronts using Next.js and headless frameworks.
Build and maintain API connectors for dynamic content, product data, and backend systems.
Establish and manage code repositories, enforce version control standards, and champion DevOps best practices including CI/CD pipelines, automated testing, and deployment workflows.
Drive platform unification and reduce technical overhead while enabling experimentation frameworks (e.g., A/B testing, SEO optimization).
Optimize digital experiences for performance, accessibility, SEO, and Core Web Vitals across multiple brands and domains.
Collaborate cross-functionally with marketing, product, and IT teams to align digital architecture with business strategy.
Requirements
7+ years of experience in digital architecture, software engineering, or ecommerce platform development.
Strong proficiency with modern JavaScript frameworks (e.g., Next.js, React) and headless commerce architectures.
Hands-on experience with BigCommerce or similar ecommerce platforms.
Deep understanding of ERP systems (e.g., SAP, Oracle, JDE) and their integration with digital commerce and manufacturing operations.
Experience with DevOps tools and practices including CI/CD pipelines, Git-based version control, and automated testing.
Demonstrated ability to lead cross-functional initiatives and deliver scalable, high-performance digital solutions.
Experience working with development partners and vendors to deliver results.
Preferred Qualifications
Experience with manufacturing systems and workflows, especially in relation to product data and fulfillment.
Familiarity with PIM, CMS, and customer data platforms (e.g., BigCommerce, Perfion)
Knowledge of Core Web Vitals, SEO best practices, and accessibility standards (WCAG).
Background in experimentation frameworks and A/B testing tools (e.g., Optimizely, Google Optimize).
Strong communication skills and the ability to influence stakeholders across technical and business teams.
Ralliant Corporation Overview
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender...
Job Classification: Computer Occupations, All Other
Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more.
Compensation
Salary: Not Provided
Job Requirements
Experience Required: See Job Summary
Education Required: NoneMinimum Age: N/A
Gender: N/A
Application Deadline: Open Until FilledJob Location: Salem
Date Posted: 07/24/2025Hours Worked Per Week: Not Provided
Shift: Not Provided
Duration of Job: Either Full or Part Time, more than 6 months
You may contact this employer directly.
(Obtain the contact information to print or add to your jobs.)
Job Summary:
Are you passionate about building seamless digital experiences that scale across brands and platforms? We're looking for a Digital Customer Experience Architect to lead the design and integration of our digital ecosystem-spanning ecommerce, customer data, and content systems. This is a high-impact role where your work will directly influence revenue growth, customer satisfaction and operational efficiency.
What You'll Do
Architect and integrate digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems.
Lead the front-end evolution of BigCommerce Catalyst storefronts using Next.js and headless frameworks.
Build and maintain API connectors for dynamic content, product data, and backend systems.
Establish and manage code repositories, enforce version control standards, and champion DevOps best practices including CI/CD pipelines, automated testing, and deployment workflows.
Drive platform unification and reduce technical overhead while enabling experimentation frameworks (e.g., A/B testing, SEO optimization).
Optimize digital experiences for performance, accessibility, SEO, and Core Web Vitals across multiple brands and domains.
Collaborate cross-functionally with marketing, product, and IT teams to align digital architecture with business strategy.
Requirements
7+ years of experience in digital architecture, software engineering, or ecommerce platform development.
Strong proficiency with modern JavaScript frameworks (e.g., Next.js, React) and headless commerce architectures.
Hands-on experience with BigCommerce or similar ecommerce platforms.
Deep understanding of ERP systems (e.g., SAP, Oracle, JDE) and their integration with digital commerce and manufacturing operations.
Experience with DevOps tools and practices including CI/CD pipelines, Git-based version control, and automated testing.
Demonstrated ability to lead cross-functional initiatives and deliver scalable, high-performance digital solutions.
Experience working with development partners and vendors to deliver results.
Preferred Qualifications
Experience with manufacturing systems and workflows, especially in relation to product data and fulfillment.
Familiarity with PIM, CMS, and customer data platforms (e.g., BigCommerce, Perfion)
Knowledge of Core Web Vitals, SEO best practices, and accessibility standards (WCAG).
Background in experimentation frameworks and A/B testing tools (e.g., Optimizely, Google Optimize).
Strong communication skills and the ability to influence stakeholders across technical and business teams.
Ralliant Corporation Overview
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender...
Job Classification: Computer Occupations, All Other
Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more.
Compensation
Salary: Not Provided
Job Requirements
Experience Required: See Job Summary
Education Required: NoneMinimum Age: N/A
Gender: N/A
Job ID: 486979273
Originally Posted on: 7/26/2025
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