Project Coordinator

Working at Watlow

Watlow is a global technology and manufacturing leader who provides world class engineering expertise through innovative thermal products and systems, enabling our customers to thrive. We are making a positive impact every day as our solutions enrich the lives of people everywhere. We have been providing breakthrough thermal solutions for nearly a century. Our corporate values guide us uncompromisingly to always do the right thing, continually learn and improve, respect everyone, and lead with service and humility .

About the Role Are you someone who enjoys connecting the dots between customer needs and internal execution? Watlow is seeking a Project Coordinator who will serve as the crucial link between our customers and internal teams to ensure seamless execution of customer orders and projects. In this role, you will drive the transactional flow of customer opportunities, manage documentation, and help ensure compliance with both internal and external project requirements.

You will act as a liaison across multiple departments, helping drive success from customer inquiry through production, while also improving documentation practices, supporting third-party inspections, and collaborating on project timelines. If you enjoy organization, coordination, and being at the center of complex projects — this may be the perfect fit for you.

Key Responsibilities

Customer & Project Coordination

• Drive the end-to-end flow of customer opportunities from inquiry to production release.

• Serve as the liaison for customers throughout contract and production milestone reviews.

• Coordinate and host third-party inspections.

• Facilitate customer documentation and change control processes.

Documentation & Data Management

• Assemble and ensure completeness of documentation, including specifications, standards, and historical data.

• Create and modify test plans, shop packets, and engineering folders in line with customer expectations.

• Maintain consistency between customer and internal systems (including pricing, part numbers, and portals).

• Store, archive, and manage critical documentation in the company’s systems.

Technical Support

• Ensure accurate documentation and pricing within the business system.

• Participate in contract and PO reviews, kick-off meetings, and milestone meetings.

• Evaluate customer requirements and determine the level of documentation and inspection effort required.

Team Support & Administration

• Mentor less experienced team members and guide their daily activities.

• Participate in team improvement initiatives and retrospectives.

• Support internal communication efforts across departments including design, planning, production, quality, and engineering.

What You Bring

• Strong organizational and problem-solving skills with a sharp eye for detail.

• Ability to follow procedures with the flexibility to adapt when appropriate.

• Familiarity with documentation control, order management, and change control systems.

• Excellent communication skills — both written and verbal.

• A basic understanding of engineering or manufacturing environments is a plus.

• Proficiency in navigating and maintaining records in business systems.

• Comfort hosting inspections and collaborating cross-functionally.

Preferred Qualifications

• Associate or Bachelor’s degree in Business, Engineering, or related field preferred.

• 1–3 years of experience in customer service, project coordination, or manufacturing support roles.

• Experience with ERP systems and customer portals is a strong advantage.

Benefits: The Watlow Total Compensation Plan

The health, well-being and financial stability of you and your family is a high priority to us. T he Watlow Total Rewards Plan includes competitive compensation and a full range of life and career enhancing benefits :

• Annual Incentive Program
• 401(k) plan that includes a company match on your contribution and an annual company contribution that is tied to company performance
• Wellness incentives
• Employee Personal Assistance Program
• Dental, medical, vision and short-term and long-term disability insurance
• Paid holidays, personal time, and vacation
• Parental leave
• Tuition reimbursement

Diversity & Inclusion

We proactively embrace diversity in all its dimensions across our company and cultivate a culture of inclusion and forward thinking that respects and reflects each team member’s individual strengths, views, and experiences. Watlow takes pride in being an inclusive equal opportunity employer and considers for employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Please let us know confidentially if you need or require any special accommodations to participate in our recruiting process by emailing us at ... .