Project Coordinator - Rite Door

Are you a detail-driven multitasker who thrives in a fast-paced, collaborative environment? Do you take pride in delivering top-notch customer service while juggling competing priorities? Are you ready to learn and/or enhance your project management skills while making a meaningful impact supporting high-value architectural projects?

If you answered yes to these questions, we should talk!

ASSA ABLOY is looking to add a Project Coordinator for our Rite Door and Rite Slide brands. This role will be 100% onsite out of our Grand Canyon regional manufacturing facility or Service Center located in Phoenix, Arizona.

Come see who we are at: www.assaabloy.com , www.ritedoor.com , and www.riteslide.com

What would you do as our Project Coordinator?
You will act as the go-to liaison across departments fielding customer questions, coordinating orders, tracking shipments, and ensuring documentation is accurate and completed timely for our Rite Door and Rite Slide brands.

You will also:

• Perform a wide range of customer service activities, including phone and email support.
• Coordinate with production departments and suppliers to provide timely and accurate order updates.
• Support outbound shipment coordination with local Service Centers.
• Prepare quotations based on customer take-offs and ensure entry into TrackPoint via DSS sales offices.
• Handle accurate and efficient data entry.
• Prepare closeout documentation packages (such as warranty letters, maintenance manuals, etc.) and compile submittal packages with construction documents.
• Help resolve discrepancies and maintain proactive customer communication.
• Resolve discrepancies and maintain proactive customer communication.
• Participate in additional team projects as needed.
• Ensure compliance with all relevant regulations and policies, including the ASSA ABLOY Code of Conduct

The skills and experience you need:

• High school diploma or GED required.
• 5+ years of Customer Service experience preferred.
• Intermediate Microsoft Excel skills required with the ability to create formulas, conduct basic cell referencing, and pivot tables.
• Proven ability to multitask and manage competing priorities in a high-volume environment.
• Excellent written and verbal communication skills
• Strong organizational and follow-up skills
• Ability to work independently while collaborating across teams.
• Previous experience in commercial construction or building materials such as doors, frames, hardware, or related industries would be a plus.
• Previous exposure and/familiarity with estimating, preparing take-offs, or order management software platforms preferred.

Our Benefits:
We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

• Competitive Salary

• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

We review applications regularly, so dont wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we dont look at any applications sent by email or post.

If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at ...

Lets create a safer and more open world - together!

AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer, more secure, and easier to access.

As an employer, we value results not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, its important to us to have diverse, inclusive teams, and we value different perspectives and experiences.