Cable Installation Technician - Charleston SC

SUMMARYTechnicians install and service telephone,security, video, and internet systems, troubleshoot issues, andeducate customers.Important information: Work Type: In-person only(remote work not available).Residency: Applicants must live withindaily commuting distance. No relocation assistance isprovided.Compensation: U.S.-based employment only; pay in U.S.Dollars.DUTIES & RESPONSIBILITESComplete all installationsaccording to company and industry standards.Acquire and returnequipment as directed.Maintain tools and vehicles; report anymaintenance issues.Communicate with Dispatch on arrivals,departures, and any delays. Accurately complete daily reports andpaperwork.Maintain a clean and organized work vehicle andimmediately report maintenance issues to the Fleet Manager, ifoperating a company vehicle. Job requires local travel 100% of thetime. Technical development training/certification is required;successful completion is mandatory to remain an activeemployee.Follow all company & OSHA safety rules.Other duties asassigned.PGM25Requirements:CompetenciesTechnical Proficiency:Possess a strong understanding of cable systems, includinginstallation techniques, troubleshooting methods, and maintenanceprocedures.Problem-Solving Skills: Ability to identify and resolvetechnical issues efficiently, using critical thinking andanalytical skills.Customer Focus: Dedication to providing excellentcustomer service, addressing customer needs, and ensuringsatisfaction.Communication Skills: Clear and effectivecommunication with customers, team members, and supervisors, bothverbally and in writing.Attention to Detail: Thoroughness andprecision in performing installations, conducting tests, andmaintaining records.Adaptability: Flexibility to work in variousenvironments and adapt to changing priorities or challenges.SafetyConsciousness: Commitment to following safety protocols andregulations to prevent accidents and ensure a safe workingenvironment.Teamwork: Ability to collaborate with colleagues, shareknowledge, and contribute to the overall success of theteam.Continuous Learning: Eagerness to stay updated on industryadvancements, new technologies, and best practices through ongoingtraining and self-education.SKILLSInstall residential/commercialvideo, HIS, XHS, CDV installation knowledge (trainingprovided).Strong customer service, time management andcommunications abilities.Due to the nature of our customer base,fluency in English (speaking and understanding) is required. Readand interpret operating instructions and procedures.Basic math,computer, and troubleshooting skills.Navigating and adjustingoperating systems. Ability to identify and troubleshoot technicaldifficulties.Manage time effectively and workindependently.EDUCATION / QUALIFICATIONSHigh School or GEDpreferred.Requires the successful completion of all pre-employmenttesting, acceptable driving record and active driver's license.Hold a valid driver's license.Be at least 21 years old. Have aminimum of three (3) years of driving history. Maintain anacceptable Motor Vehicle Record (MVR) with no major violations isrequired. Note: Insurance carriers may review up to seven (7) yearsof driving history to determine eligibility.Must be able toindependently operate a motor vehicle. Due to the sensitive natureof our work inside customers' homes and businesses, all applicantsmust pass a comprehensive criminal background check. Felonyconvictions will result in disqualification. Misdemeanors will beevaluated individually; however, offenses involving theft, assault,battery, or drug distribution within the past seven (7) years willresult in disqualification.COMPENSATIONPaid hourly, with apotential production bonus based on work completed, experience,certifications, quality of work, punctuality, professionalism, andadherence to company standards.Benefits offered include Health,Dental, Vision, Long Term and Short-Term Disability Policies, LifeInsurance (Company paid and optional voluntary), Aflac plans, and a401(k) with a company match.PHYSICAL REQUIREMENTSLift up to 100lbs., climb ladders (up to 28 ft.) and work at heights.Use handtools.Frequent stooping, bending and twisting required.Workindoors, outdoors, in confined spaces, and while exposed to variedweather.Drive during all weather conditions, daytime andnighttime.Madison Telecommunications is a Drug-Free Workplace.Pre-employment, post-accident and random drug screenings aremandatory.PI81b0524143f8-25...