HVAC Lead Installer - 5762-6131

This job was posted by : For moreinformation, please see: You Should Join the Service Experts Team?**Our team consists of the very best; we believe in doing what is rightfor our customers and our employees. We provide our employees with thetraining, support and an opportunity for unlimited professional growth.**Join us and become an EXPERT!**Service Experts Company Perks and Benefits for YOU**Top Pay** for **Top Performers**, including incentive and bonusopportunities, depending on the position**Generous PTO provided:**- 20 paid days off within your first year of employment (vacation & national holidays)- 25 paid days off after your 2nd year of employment- No layoffs during \"Slow Season\" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round- Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.- Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs- Company-provided smart phone, tablet, uniform plan, and tool replacement program- We\'ll make you better at what you do with our internal Training Academy- Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions- Company-paid employee Life Insurance with options for YOU and your Family!- Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work- Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service ExpertsHeating, Air Conditioning, & Plumbing!**Position Summary:**Responsible for the complete and satisfactory installation ofresidential and/or light commercial HVAC equipment and accessories.Communicates with customer to answer questions, resolves problems, andensures complete customer satisfaction. Promotes products and servicesto customer. Trains other installers, performs install work on moredifficult situations, and assists the Field Supervisor or GeneralManager on work audits, site supervision, and work planning. Works underthe direction of the Field Supervisor or General Manager.**Key Responsibilities:**- Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer\'s home- Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.- Designs, fabricates, and installs various ducts and duct fittings as required- Performs start-ups on air conditioning and heating systems and other components- Delivers excellent customer service and sustains high levels of customer satisfaction.- Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.- Responsible for delivery and removal of equipment needed to complete the installation work- Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer- Represents the company professionally, honestly, and ethically in all business matters and concerns- Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company\'s professional image- Follows standard procedures and process, ensures t at the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities.- Assists the Field Supervisor or General Manager with site supervision, planning, and estimating- Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction- Trains other installers in technical skills and company procedures, as assigned- Performs similar/other duties as needed or assigned**Health & Safety Roles and Responsibilities:**Reports any unsafe acts, conditions and hazards to directsupervisor/manager immediatelyReports any contravention of legislation or company policy, procedure orprogram to direct supervisor/manager immediatelyCorrects substandard acts or conditions within area of controlUses and maintains appropriate personal protective equipment (PPE) asprescribed by company program(s) or procedure(s)Never removes or renders ineffective any safety guards, devices, or