AMF Deployment Supervisor

Company Summary Statement

Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview

Rhode Island Energy, a PPL Company is looking for an AMF Deployment Supervisor to join its Advanced Metering Functionality (AMF) team. The AMF Deployment Supervisor will oversee the end-to-end installation, maintenance, and repair of the AMF metering infrastructure systems throughout the deployment schedule.

Responsibilities

• Responsible for the oversight and safe deployment of AMF metering infrastructure in the Rhode Island Energy service territory.
• Oversee meter deployment vendor to deliver safe and efficient equipment installation ensuring compliance with RIE safety compliance and safe work practices, field protocols, construction standards, and joint-ownership agreements.
• Conduct field audits to ensure vendor is adhering to proper work methods and contract terms.
• Provide direction for meter deployment team activities related to monitoring, investigating, and prioritizing events and alerts that assist the meter infrastructure provider in resolving customer escalations as required.
• Ensure meter deployment team operates within prescribed guidelines to troubleshoot, diagnose problems, and assist with restoration of communication and wireless system services while conducting root-cause analysis for recurring issues.
• Provide oversight for the coordination of meter installation work activities (standards, distribution/substation design and operations, third-party attachments, legal, environmental, etc.) to ensure all meter infrastructure is being deployed within appropriate design and safety standards.
• Perform field audits on installed network assets to assure construction standards, safe work practices, and proper work methods are adhered to.
• Work with Inventory Management to ensure the timely distribution of materials for the meter deployment and installation.
• Serve as direct point of contact for the meter deployment vendor to resolve issues in a timely manner.
• Track and report to AMF Meter Deployment Lead weekly data on filed deployment team safety.
• All other duties and projects as assigned by the AMF Meter Deployment Lead.

Qualifications

Education & Experience

• Bachelor’s degree plus 5 years of any combination of engineering, utility related experience (utility engineering, metering, and construction or maintenance experience preferred), and/or other technical skilled trade, or an equivalent combination of education and experience on a year for year basis.

• Basic understanding of electric distribution systems.

• Ability to diagnose and troubleshoot technical issues with multiple internal groups and vendors and effectively communicate resolution with key stakeholders.

• Ability to interpret information and analyze relationships and dependencies among multiple parts of a problem or situation to clearly articulate findings that lead to resolution.

• Ability to recommend appropriate changes, communications and training actions and provide broad support for a large, complex project.
• Ability to prioritize and execute tasks in a collaborative environment which includes internal and external customers and utility contractors.
• Ability to communicate complex information in simple, easy-to-understand ways.
• Ability to produce quality deliverables and meet deadlines.
• Promotes respect and can work effectively with diverse groups and environments.

Preferred Qualifications & Experience

• Experience working with complex meter infrastructure and customer billing integration.
  
• Experience working with IT infrastructure and communication technologies and troubleshooting equipment.
• Experience working electric distribution operations teams.
• Supervisory experience.
• Experience coordinating cross-functional resources and diverse groups of stakeholders.
• Highly self-motivated and directed with attention to detail.
• Presents creative approaches to problems.
• Excellent communication and interpersonal skills with the ability to influence strategic decision makers.
• Ability to anticipate obstacles and issues, and proactively seek resolution and mitigation, demonstrating initiative and resourcefulness beyond routine questioning.

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