Essential duties and Responsibilities:
Perform all service and warranty calls as directed by the dispatcher and/or Electrical Manager.
Follow through on uncompleted calls, order parts, and communicate with customers.
Ensure desired sales metrics.
Diagnose and repair Electrical issues
Inform customers of the Companys products and services.
Communicate the 5-point safety inspection on each call.
Communicate the A.S.A.P. membership with all customers.
Give the customer options on repairing/replacing electrical systems.
Correctly and completely fill out all service invoices. Present the A.S.A.P. and leave a flyer with the customer on all non-A.S.A.P. calls.
Complete 360 evaluation on every call and upload to the account in Service Titan.
After each completed job, complete and electronically submit the truck restock form to the warehouse for replenishment.
Assist Field Trainer with keeping company vehicle clean, inside and out. Maintain organized vehicle truck stock to prevent loss due to damage. Keep truck dash clean and free of all items. Follow procedures in Company Vehicle Handbook for vehicle maintenance, operation, and cleanliness.
Attend each scheduled and/or assigned training meeting.
Perform all service and warranty calls as directed by the dispatcher and/or Electrical Manager.
Follow through on uncompleted calls, order parts, and communicate with customers.
Ensure desired sales metrics.
Diagnose and repair Electrical issues
Inform customers of the Companys products and services.
Communicate the 5-point safety inspection on each call.
Communicate the A.S.A.P. membership with all customers.
Give the customer options on repairing/replacing electrical systems.
Correctly and completely fill out all service invoices. Present the A.S.A.P. and leave a flyer with the customer on all non-A.S.A.P. calls.
Complete 360 evaluation on every call and upload to the account in Service Titan.
After each completed job, complete and electronically submit the truck restock form to the warehouse for replenishment.
Assist Field Trainer with keeping company vehicle clean, inside and out. Maintain organized vehicle truck stock to prevent loss due to damage. Keep truck dash clean and free of all items. Follow procedures in Company Vehicle Handbook for vehicle maintenance, operation, and cleanliness.
Attend each scheduled and/or assigned training meeting.
Job ID: 483045528
Originally Posted on: 6/27/2025
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