HVAC Service Technician (Residential)

OVERVIEW

Job Title: HVAC Service Technician (Residential)

Reports to: Chief Operations Officer

Department: HVAC

Direct Reports: None

Location: Long Island and/or Queens

FLSA Category: Non-Exempt, Union

Compensation/Salary: $48.50-$52.35/hr.

DUTIES/RESPONSIBILITIES

• Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers.
• Diagnose and repair mechanical and electrical components of central air systems, mini-split systems, heat pump systems, and forced air systems
• Service and maintain hot water boilers including high efficiency comb-units
• Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
• Understand company pricing structure and generate appropriate customer invoice at job site. Electronically process credit card payments. Obtain customer signature prior to and at completion of job. Obtain correct customer information including cell phone number and email address.
• Document and take pictures of all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
• Diagnose service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations, and explain fully to the customer the appropriate remedy.
• Participate in company provided training opportunities on latest industry technologies.

REQUIREMENTS

• Minimum of 3 (three) years of relevant working experience in the HVAC, plumbing, pipefitting, and/or mechanical equipment industry field as a skilled journeyman
• Must possess excellent written and verbal communication skills in English; ability to communicate effectively with clients and all levels of management
• Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers
• Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues as well as maintaining proper stock, parts, tools, and safety equipment in vehicle
• Ability to provide outstanding customer service skills with effective communication and professionalism
• Valid driver's license
• Appropriate licenses to work with refrigerants
• Operational and service knowledge as they relate to HVAC Systems

INTERESTED?

If you are interested in this position, please click apply. Although we appreciate your interest, only qualified candidates will be contacted. Why become an HVAC Service Technician? Union Benefits:

• 60 Day probationary period
• Low initiation fee
• Family medical coverage after 600 hours
• Family dental coverage after 600 hours
• Family eye care coverage after 600 hours
• Life insurance policy
• Vacation fund
• After 600 months of coverage the employee earns 6 additional months of coverage
• Company sponsored pension
• Company sponsored Annuity
• Company Sponsored Additional Surety Benefit plan
• Training

A representative from the union will meet with each employee at the appropriate time to elaborate on the above-mentioned benefits.

ABOUT US

AWS Plumbing, Heating and Cooling (part of the Par Group) is a leading provider of HVAC solutions for residential and light commercial properties in Long Island and Queens. Founded in 1988, AWS is a growing company seeking a skilled and motivated HVAC Technician to join our team.

A Residential HVAC Technician will become a member of the Union.