Product Support Representative**
**Job Description**
The Product Support Representative provides crucial support to the sales and marketing departments by addressing territory service needs and generating sales leads. This role involves offering technical support and training to customers during prime product installations. It requires assisting in the development and upkeep of technical publications libraries while traveling across territories to promote and sell prime product parts, services, and related products.
**Responsibilities**
+ Provide customers with on-site technical support and training for prime product installations.
+ Assist in the development and maintenance of technical publications libraries.
+ Travel throughout territories to call on and sell prime product parts, service, and related products.
+ Assist in executing sales plans, including cold calling and site visits.
+ Act as a liaison between functional departments and customers for service repairs, modifications, parts returns, and warranty issues.
+ Quote prices and credit terms, prepare sales contracts for orders obtained, and collaborate with the accounting department on required paperwork.
+ Prepare reports of business transactions, trip reports, and monitor expense accounts.
**Essential Skills**
+ Experience as a Maintenance Technician on Heavy Equipment such as Water Tanks, Spray Systems, Haulage Equipment, Dump Trailers, and modifications for OEM Trucks like CAT and Komatsu.
+ 2+ years of experience in maintenance for those with an AA degree.
+ 5+ years of experience for those without a degree.
+ 1+ years of experience in the mining industry.
**Additional Skills & Qualifications**
+ An AA degree is preferred.
+ 1+ years of sales experience is a plus.
**Work Environment**
The work schedule is flexible, with potential hours from 8-4 or 9-5. The dress code is business casual in the field and business professional when interacting with clients. The company offers attractive benefits, including a strong 401k plan with a 6% match, along with comprehensive health and medical benefits.
**Pay and Benefits**
The pay range for this position is $65000.00 - $85000.00/yr.
Great company with a strong 401k plan of 6% match and health and medical.
**Workplace Type**
This is a fully onsite position in Albuquerque,NM.
**Application Deadline**
This position is anticipated to close on Jul 17, 2025.
**About Aerotek:**
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
**Job Description**
The Product Support Representative provides crucial support to the sales and marketing departments by addressing territory service needs and generating sales leads. This role involves offering technical support and training to customers during prime product installations. It requires assisting in the development and upkeep of technical publications libraries while traveling across territories to promote and sell prime product parts, services, and related products.
**Responsibilities**
+ Provide customers with on-site technical support and training for prime product installations.
+ Assist in the development and maintenance of technical publications libraries.
+ Travel throughout territories to call on and sell prime product parts, service, and related products.
+ Assist in executing sales plans, including cold calling and site visits.
+ Act as a liaison between functional departments and customers for service repairs, modifications, parts returns, and warranty issues.
+ Quote prices and credit terms, prepare sales contracts for orders obtained, and collaborate with the accounting department on required paperwork.
+ Prepare reports of business transactions, trip reports, and monitor expense accounts.
**Essential Skills**
+ Experience as a Maintenance Technician on Heavy Equipment such as Water Tanks, Spray Systems, Haulage Equipment, Dump Trailers, and modifications for OEM Trucks like CAT and Komatsu.
+ 2+ years of experience in maintenance for those with an AA degree.
+ 5+ years of experience for those without a degree.
+ 1+ years of experience in the mining industry.
**Additional Skills & Qualifications**
+ An AA degree is preferred.
+ 1+ years of sales experience is a plus.
**Work Environment**
The work schedule is flexible, with potential hours from 8-4 or 9-5. The dress code is business casual in the field and business professional when interacting with clients. The company offers attractive benefits, including a strong 401k plan with a 6% match, along with comprehensive health and medical benefits.
**Pay and Benefits**
The pay range for this position is $65000.00 - $85000.00/yr.
Great company with a strong 401k plan of 6% match and health and medical.
**Workplace Type**
This is a fully onsite position in Albuquerque,NM.
**Application Deadline**
This position is anticipated to close on Jul 17, 2025.
**About Aerotek:**
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job ID: 484052231
Originally Posted on: 7/4/2025
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