Sikorsky Global Sustainment Field Operations Manager

WHO WE ARE
Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering.
WHAT WE'RE DOING
At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world.
THE WORK
The Global Sustainment (GS) Field Operations Senior Manager will lead a worldwide team that provides sustainment support to all Sikorsky Line of Business (LOB) Programs and Customers. The team consists of Field Service Representatives, Logistic Support Representatives, Field Service Engineers, and Field Maintenance team as well as Aircraft On Ground (AOG) team, VH material handling team, and commercial Forward Stocking Location (FSL) warehouses. Field operations support is a 24/7/365 operation with high demands on the team for responsiveness and technical savvy providing post-sales support and service to customer sites and remote sites at a high-tech level that cannot be rendered by the basic level of field services.
The Field Operations Senior Manager will be responsible for leading the field team to resolve field service inquiries, perform field maintenance and upgrades on customer aircraft, develop aftermarket product improvement initiatives, coordinate activities concerned with technical developments, scheduling, resolving engineering design and test problems as well as interfacing with functional engineering teams to resolve cases and build inherent team credibility in order to become more self-sufficient. In addition, responsibilities include project staffing to requirements, employee recruitment, selection and training, performance assessment, work assignments, ex/repatriation of salary employees, and recognition/disciplinary actions.
The Field Operations Senior Manager will collaborate with Global Sustainment Operations teammates and counterparts across RMS as a single COE in support of program objectives and communicate seamlessly with peers, direct reports, and management. They will liaison with Global Sustainment Program Integration and Market Segment Program Management to ensure customer satisfaction and provide information necessary for a close working relationship between Field Service Representatives, Programs, and our external customers. Included in these duties are the responsibility to communicate and coordinate their Market Segment activities and achieve the best utilization of resources within the Field Operations organization. The position will also support the Global Sustainment Program Integration team in new business capture, expansion of existing programs, proposals, strategic initiatives to ensure long term growth, and cost reduction and efficiency improvements for all Field Operations activities and deliverables.
WHO YOU ARE
You are a dynamic and results-oriented professional with a passion for driving operational excellence and optimizing production processes. You thrive in a fast-paced environment and are adept at managing complex projects while maintaining a high level of accuracy and attention to detail. Your strong analytical skills, coupled with your ability to communicate effectively and collaborate across departments, make you an invaluable asset to our team.
WHY JOIN US
Opportunity for Impact: Join a team that is at the forefront of innovation in the aerospace and defense industry and make a significant impact on the success of our organization.
Professional Development: Take advantage of unparalleled opportunities for growth and advancement within LExtensive exp. in sustainment, program management, operations, supply chain or related experience
Candidates should have strong negotiation skills and have a full understanding of Sustainment strategy and operations responsibilities
Experience with building relationships with internal and external customers
Understanding of business development and proposal management process

Experience interfacing with company executives, customers, and external agencies and partners
Experience working on both domestic and international contracts
Be willing and able to travel (both domestic and international) as required
Must be able to obtain and maintain a Secret clearanceAdvanced/graduate degree in related field and experience leading a diverse team.
Proven track record of both direct and indirect leadership.
Experience as a leader in LM also preferred.
Executive communication skills.
Demonstrated use of data analytics to drive change and innovation.
MBA or equivalent business acumen.