They will receive training on and be doing the following: 1. Installation, troubleshooting, repairing, and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers. They will also convert older systems to new systems. 2. Working with window breaks, door units, and smoke detectors. 3. Troubleshooting signal issues to ensure the alarm functions properly if needed. 4. Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels. 5. Test and verify signals for equipment 6. Train customers on using the equipment and how to connect to the devices and answer all questions including ensuring that they have no additional need (equipment, etc.). Skills customer service skills, reliability, mechanical aptitude, wiring, cabling, geek squad, cat5, cat6, Installation, Cable, electrical wiring, manual labor, electrical, low voltage, electronics, residential construction Additional Skills & Qualifications Must have Great Communication skills. This is very important along with being reliable and possessing an adaptive personality. This person should have stellar interpersonal skills, with the ability to think quickly on their feet, read non-verbal cues from the home's residents, and have a solution-oriented, customer-centric attitude. It's important to give the customer confidence that their issue will be resolved.
Job ID: 484723947
Originally Posted on: 7/10/2025
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