Operations Manager

The Operations Manager oversees an assigned district to develop leaders, drive profitability, and enhance operational performance to meet client expectations and maintain company standard.

Compensation & Benefits:

Benefits : ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM 2024 Employee Benefits | Staff & Management .

Specific Duties/Essential Job Functions: (Other duties may be assigned)

• Manage and lead the team(s) with focus on continuous improvement; select and develop teams of professionals and leaders to build internal talent pipelines.
• Support, motivate, and promote the team by building a positive and thriving team environment.
• Maintain accountability for the performance of multiple teams and ensure company standards and client obligations are met within specified budget of labor and expense.
• Adhere to and enforce established company policy and regulatory requirements.
• Contact customers to ensure services meet service contract requirements and ensure customer retention.
• Understand and use proper personnel management skills to resolve issues with employee and supervisory personnel.
• Develop area operational plans and set business priorities.
• Analyze data and maintain business in line with district financial goals by managing job budgets and costs associated to area of direct responsibility.
• Assist in reviewing administrative needs, relevant to area of responsibility to ensure proper handling (e.g. workers compensation claims).
• Special projects and other duties as assigned.

Education:

• High school diploma or equivalent required.
• Bachelors degree preferred.

Experience:

• 2 to 3 years of experience in a service-oriented environment, including management.

Other:

• Ability to effectively lead a staff of direct reports.
• Must know the city, state and federal laws and regulations that affect company business and know what licenses are required to operate the business.
• Skilled in project management, problem-solving techniques, and communicating ideas and instructions clearly.
• Skilled in directing activities and operations of others, including activities involving hazardous situations.
• Skills in relationship-building, teamwork, and collaboration.
• Positive attitude with a strong desire to learn and a continuous improvement mind-set.
• Strong working knowledge of Excel and other Microsoft Office products.
• Comfortable with routinely shifting demands.
• Working knowledge of general office equipment.
• Ability to prioritize projects and execute and deliver key objectives in a timely manner under tight deadlines.
• Ability to work independently in a fast-paced, dynamic, results-oriented environment.
• Meticulous attention to detail, self-motivated, and the ability to maintain confidentiality.

About Us

ABM (NYSE: ABM) is one of the worlds largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABMs comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .... We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, youll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether youre looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ABM does not accept unsolicited resumes.