HVAC Service Technician

Excool is the world leader in advanced data center cooling systems. We manufacture the most efficient and lowest energy equipment currently available to cool data centers.  The role is based at a data center in Richmond, Virginia. 

As the UK’s leading manufacturer of data center cooling, Excool has to exported over $50,000,000 over the past few years resulting in the “Queen’s Award for Enterprise. Excool can offer exceptional prospects for the future with vast expansion plans in the coming years.

We are actively looking for a HVAC Technician/Engineer to join the team in Richmond, VA. In joining Excool you would be part of a World leading company where opportunities are virtually whatever you want them to be.

Job Purpose

As a HVAC Service Technician, you will be trained to service, maintain, and repair company products, predominantly based at our customer premises in Richmond VA, whilst maintaining relationships with the customers. This role may also require travel within the US to support other customer sites. Technicians may be subject to an emergency on-call rotation schedule to respond to emergency call outs.

Key Responsibilities

• Respond in a professional manner to all assigned works
• Complete all necessary service and maintenance tasks on new and existing equipment in line with Excool’s maintenance procedures.
• Investigate, diagnose and repair faults on Excool equipment.
• Read, understand all and comply with all procedures and policies.
• Perform all works in a safe manner in line with the company H&S manual.
• Keep the team informed of the work schedule to maintain customer satisfaction.
• Ensure spare parts are accounted for and reported to the service manager.
• Provide detailed reports on the Excool assets onsite.
• Maintain comprehensive and accurate records of work carried out to enable traceability
• Ensure the client is informed of the work carried out at their premises
• Ensure professional and effective flow of information with clients and other team members.
• Support the On-call system as a call out engineer.

The above list is not exhaustive, and you may be required to take on other duties and responsibilities for the effective and efficient performance of this role.

Required Skills & Experience

• Previous experience in the HVAC servicing industry is desirable
• Qualifications in HVAC or in an engineering background is desirable
• Excellent communication skills
• Ability to use basic Microsoft Office products (Word, Excel, Outlook)
• Full, clean driving license
• The right to work in the USA.

• Ability to understand and follow drawings and schematics.

Benefits

• You’ll be a fundamental part of a growing business within the region with high potential for career progression

• Health Insurance
• 401K contributions of 3%
• A forward-thinking company with a chance to be part of something big
• Training and development
• Paid time off

To apply please send your CV via IHire Please note we cannot offer sponsorship.