Asset Maintenance Customer Project Coordinator, Multiple Positions

Closes: August 6, 2025
Starting Range: $74,611 to $110,421
Full Range: $74,611 to $135,903

Job Description Join our Asset Maintenance team supporting Grid Hardening and make a meaningful impact for Avista’s customers through upgrades of our electrical distribution system to strengthen reliability and reduce wildfire risk. As a Grid Hardening Customer Project Coordinator, you’ll be part of a highly collaborative team. Key responsibilities include designing and coordinating solutions to upgrade existing infrastructure, including overhead and underground utility work, concentrating on high fire risk areas, proactively reaching out to customers, responding to customer inquiries, and resolving issues.

This role requires strong communication and technical skills, with the ability to collaborate effectively across departments. Must have the ability to navigate ambiguity and shifting priorities. You’ll collaborate with customers, contractors, and internal teams to deliver safe, timely, and customer-focused solutions. Must complete the CPC Training Program within the allowable time schedule. A solid understanding of utility standards and relevant portions of the National Electric Safety Code (NESC) needed. This position establishes and maintains good community relations, maintains relationships with contacts in the utility industry and internal stakeholders. Experience in electric utility design, project coordination and familiarity with overhead and underground distribution systems preferred. Must have strong interpersonal skills and ability to manage multiple priorities, comfortable working in dynamic, fast-paced environments.

Requirements CPC I: Starting Range: $74,610.72 - $96,621, Full Range: $74,611 - $118,631

• High School diploma, GED, or Journeyman card required.
• Zero to two years of direct work experience directly related to GIS, planning, and/or designing construction of natural gas facilities with an emphasis in customer service is preferred.
• Strong customer service skills.
• Demonstrated skills in cooperating in a team environment, negotiation, problem solving, construction management, and excellent communication skills.
• Qualified applicants will have basic computer skills, ability to learn computer applications for construction design, and ability to interpret and explain complex business processes and concepts.
• Strong working knowledge of key operation business process and core applications desired.
• Requires valid driver's license and must be able to travel to job sites throughout Avista service territory.
• Other combinations of education/experience may be considered.

CPC II: Starting Range: $84,939 - $110,421, Full Range: $84,939 - $135,903

• All of the above qualifications.
• College Level Degree, Journeyman Card or equivalent education and experience.
• Three+ years work experience directly related to planning and designing of electric facilities with an emphasis in customer service.

Hybrid work options are available for this role. The successful candidate will be required to work at our Spokane, Washington headquarters at least 3 days per week including Mondays and Tuesdays with an additional day determined by the employee and manager.

To Apply
We encourage you to apply as many of our positions have step progressions to account for an incoming employee’s various levels of knowledge, skills, and experience.

Complete an online application and attach your resume and cover letter to your profile . All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".

Benefits
At Avista, we believe our employees are essential. Through them we deliver value to our customers and the communities we serve. The physical, mental, and financial health and well-being of our employees and their families are important to us. We are committed to offering a comprehensive total rewards program comprised of an externally competitive, internally equitable compensation structure and a benefits package that allows us to retain and attract a diverse, engaged, and skilled workforce. Our benefits package includes medical, dental, vision, life, and disability coverage, retirement benefits, incentive plans, wellness resources, time-off programs and much more. In addition to our total rewards program, the Pacific Northwest offers abundant outdoor recreation, four distinct seasons, and all the amenities and activities an individual or family might be interested in. To learn more, please visit our benefits website at .

Avista’s Commitment to Equal Opportunity
Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.

Please view Equal Employment Opportunity Posters provided by OFCCP here . Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at ... if you would like assistance.