Operations Manager

Wenger Corporation is a privately-held, leading manufacturer of high-quality music education, performing arts and athletic products. Our Creative Conners brand helps storytellers use motion to tell better stories. We make modular software and machinery designed to create stunning stage effects that are easy to use, reliable, affordable, and sophisticated for performances of all sizes. Our team of automation junkies thrive in the fast lane, where every idea is an opportunity to push the limits of what’s possible. With deep industry knowledge and a fire to revolutionize the way things are made, we’re here to lead the charge — designing and building automation solutions that set new standards, faster than anyone else.

Wenger Corporation is seeking an Operations Manager to join our team in Cranston, RI. As an Operations Manager, you will contribute to Wenger Corporation’s strategy to provide exceptional customer experience by leading and managing assigned Performing Arts and Service projects, including finances and partner relationships. This position oversees and coordinates with internal and external teams to meet cost and customer satisfaction targets for installation and service of Wenger, Creative Conners, and JR Clancy products and solutions.

At a minimum, you’ll need:

• Bachelor’s degree in business, construction, automation, project management, manufacturing, theatre technology or a related field.
• A minimum of three (3) years of progressive management experience in construction, automation, project management, manufacturing and/or performing arts equipment.
• Experience with ERP Systems, Epicor preferred
• Demonstrated strong Leadership skills with a proven track record of managing diverse teams.
• Demonstrated strong project management skills with a proven track record of delivering projects on time and within budget.
• Proficiency with Microsoft Office Suite of products

It would be great if you also have:

• Knowledge of the Performing Arts industry including equipment, technologies, and trends.
• Demonstrated results-driven financial management acumen

A typical day may include:

• Provide management and direction for activities, including but not limited to meeting project budgets, schedule & scope.
• Works closely with cross functional teams and resources to achieve project milestones and metrics within contracted time frames.
• Manage risk by using established and developed project management processes to address execution challenges associated with quality, schedules, and costs.
• Oversee the project lifecycle process, from planning to execution and completion, ensuring projects are delivered and completed on time and within budget.
• Ensure efficient resource allocation and utilization across teams, optimizing productivity and maximizing profitability.
• Monitor project performance, note potential risks and issues and apply corrective actions when necessary.
• Overall accountability for the development and continuous improvement of the project management processes.
• Work with Owatonna and Syracuse partners to carry out bundled projects efficiently.
• Maintain the physical plant by coordinating maintenance work with internal staff or external vendors.
• Drive monthly forecast and CTC (Cost to Complete) reviews of all PCP (percent complete) Projects.
• Facilitate post project report out and review, providing insight into lessons learned and issues, through root cause and financial analysis.
• Build and foster strong relationships with key vendors, dealers and customers, ensuring exceptional customer service and satisfaction.
• Collaborate with cross-functional teams to streamline processes, improve operational efficiency, and enhance overall business performance.
• Drive a culture of excellence, teamwork, and continuous improvement

Benefit offerings include:

• Paid Time Off
• 9 Paid Holidays
• Generous Profit Sharing
• Medical, Dental and Vision Insurance
• Spending Accounts – HSA, FSA, DCFSA
• Company Paid Short-term and Long-term Disability Insurance
• 401k Retirement Plan with Company Match
• Company Paid Life Insurance
• Supplemental Life Insurance
• Employee Assistance Program
• Tuition Reimbursement Program

Pay information reflects the anticipated compensation range for this position based on current market data. Individual pay is determined by skills, experience, and other relevant factors.

Wenger Corporation's core purpose is to ENRICH LIVES BY ENABLING AND INSPIRING GREAT PERFORMANCES.

Put your passion to work in an exciting, rewarding industry that inspires great performances today!

Wenger Corporation is an Equal Opportunity / Affirmative Action Employer

All Qualified Candidates are Encouraged to Apply