HVAC Installation Manager

About Us:

S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years.

We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power.

With 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Kentucky, Pennsylvania, New Jersey, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.

Job Title: HVAC Installation Manager

The primary function of this role is to oversee all aspects of the HVAC service and installation portion of the department including service, inspections, and small contract jobs as well as installation/retrofit projects. This position reports directly to the HVAC Service Manager. The Installation Service Manager is responsible for directly supervising all HVAC service department staff at his branch. The Installation Service Manager must ensure that the company satisfies the customer’s requirements so that the customer receives quality, timely service during installation, inspection, repair and maintenance of equipment.

This job requires the ability and desire to work in a fast-paced multi-tasked environment with a focus on management, customer satisfaction and a continued increase in sales volume year-to-year with minimal customer attrition.

Include the following. Other duties may be assigned.

• Responsible for implementing programs designed to meet or exceed corporate objectives in the areas of revenue, sales, margin, and operating income.
• Responsible for the identification, selection, and development of new and existing customer accounts and assisting the sales staff in maintaining a positive and profitable relationship with said customers.
• Responsible for establishing and maintaining effective communication with customers, ensuring contractual obligations are met, and actively participating in quickly resolving any customer problems.
• Responsible for insuring that all field work is completed on time, within budget and in a manner that meets customer expectations.
• Responsible for setting fair and manageable assignments for assigned personnel. Ensure that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely, and quality manner.
• Organize and develop an effective team to efficiently deliver service and to grow the business.
• Responsible for finding quality individuals who possess the necessary skills, knowledge, and experience required.
• Identify areas where training and development will enhance the opportunity to meet current and future business needs. Periodically review subordinates’ performance, identify areas of improvement, and implement necessary development and training programs or other appropriate actions.
• The installation service manager will maintain a comprehensive refrigerant management program (CFC/HCFC/HFC) to ensure compliance with all federal rules and regulations regarding the handling and disposal of refrigerants. This will include ensuring all technicians and employees handling refrigerants carry a universal certification and maintain a database with photocopies of all certifications for presentation to authorities if requested.

SUPERVISORY RESPONSIBILITIES

The Installation Service Manager is responsible for directly supervising office and field staff to include Service Coordinator, HVAC Sales Managers, and Pipe Fitters.

QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED is required
• A valid driver’s license with a clear driving record is required.
• Must be void of felonies and be able to pass a government level background check.
• 7+ years’ experience in the HVAC field, including sales experience, is required.
• Knowledge of industry standard practices for service and inspections is required.
• Significant experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications is required.
• Demonstration of a positive attitude and willingness to assist others is required.
• Ability to think strategically, make sound decisions, and produce accurate and timely results is required.
• Building positive working relationships with multiple levels of employees and management is required.
• Demonstrating integrity and professionalism is required.
• Demonstrating commitment to company values is required.
• Excellent organizational skills are required.
• Ability to follow-up on tasks and assignments in a timely manner is required.
• Excellent written and verbal communications skills are required.
• Ability to perform basic business mathematical functions is required.
• Ability to work with minimal supervision is required.
• Ability to work effectively in a team environment is required.
• Complying with all operating policies, procedures, executed Plans, and Programs is required

LANGUAGE SKILLS

Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, customers, vendors, and suppliers.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The strength rating for this position is classified as light work which entails exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly. Environmental conditions of this position are occasionally wide ranging including inside, outside, extreme hot, extreme cold, fumes, odors, toxic conditions, dust poor ventilation, hazards, humid, loud noises, vibrations, and wet. This position frequently requires protective equipment for eyes and head and occasionally for arms, feet, hearing, full body, leg, respirator, and skin. Operation of a computer, telephone, drawing/drafting tools, hand calculator, copiers/fax machine are required. The employee must be able to understand simple math, statistics, simple drawings, technical reports, technical instructions, financial reports, layout work, legal documents, simple memos, and business letters. The employee also must be able to write or present simple memos, summaries, business letters, technical reports, speeches, and formal presentations. While performing the duties of this job, the employee is regularly required to commute to customer and company locations by land and air.

Computer Skills:

• Significant experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications is required.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

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