Mitigation Estimator

This is a description of the details and specific requirements, responsibilities, job duties, and skills required to perform the role of MITIGATION INSPECTOR within H2O Away. It also includes a list of common day-to-day tasks, equipment or tools used, who the role reports to, and overall goals.

The MITIGATION INSPECTOR role is to oversee the initial dispatch/visit to a job from initial inspection through getting a signed Work Authorization from the homeowner then passing along to File Coordinator to get the job ready to be put into production. Consistent interactions with all directly involved individuals, monitoring status with homeowners, outlining and reviewing onsite work in job management software for production ream, and providing appropriate documentation so File Coordinator and production team can properly complete the job. Proving updates and clear communication into the Xcelerate program is paramount to the ongoing adjustment, creation, documentation and facilitation of the job flow strategy.

REPORTS TO: OPERATIONS MANAGER

Duties & Responsibilities

• Manage all aspects of the inspection up to signed Work Authorization.
• Documentation of all communication and job progress in dedicated job management software
• Perform in-person inspections of damage and secure job with client in the field
• Weekly Strategy meetings with Marketing Rep, Operations Manager, File Coordinator and GM to review prior weeks Secured and Non-Secured jobs
• Keep all stakeholders informed of job status daily from initial visit through a signed Work Authorization (this includes homeowner, tenant, property manager, referring party, ect)
• Organize all job information and documentation in appropriate CRM utilizing pictures, notes, and tasking features. This includes scoping, sketching, and documentation. These tools include moisture meters, thermal cameras, and CRM.
• Provide File Coordinator and Operations Manager with proper scope outline and be available to answer questions while the job is in production.
• Process appropriate regulatory sampling per guidelines (Asbestos, lead, ect)
• Finish all daily tasks assigned to you prior to leaving for the day as well as re-tasking job status are completed at each step

Experience and Preferred Skillset

• Excellent communication skills and a high level of comfort speaking to customers
• Ability to overcome challenges and obstacles through problem solving
• Experience in Microsoft programs such as Word and Excel as well as CRM proficiency
• Strong time-management and people skills
• Professional appearance and demeanor
• Strong attention to detail and work ethic
• Experience in construction sales environments

Experience and Preferred Skillset

• Valid drivers license
• Clean driving record
• GED or Equivalent
• IICRC WRT and either AMRT or ASD Certifications
• Xactimate proficiency
• 1 year minimum in current position if promoting from within (must be in good standing on last performance review; a 4 or better with no performance improvement plan in place)
• AHERA Building Inspector certified

Benefits:

• Competitive Pay (DOE)
• Full Health Insurance (Medical, Dental, Vision)
• 401(k) with Company Match
• Paid Time Off (PTO) & Paid Holidays
• Ongoing Training & Certification Support
• Career Growth Opportunities Within a National Platform
• Strong Team Culture & Leadership That Backs You

Learn more at: www.h2oaway.com