Services Project Manager - IRIS

  • Kendall Electric, Inc.
  • Grand Rapids, Michigan
  • Full Time
Services Project Manager - IRIS IA

About The Kendall Group

IRIS Industrial Analytics, a division of The Kendall Group, seeks a talented, creative, self-motivated individual for our Services Project Manager position. The Kendall Group is comprised of eight divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have more than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary:

Reporting to the Professional Services Manager, the Services Project Manager is a key member of the IRIS Professional Services team. The person in this role will work directly with our IRIS sales and engineering personnel to develop proposals, coordinate projects, schedule resources, and close out project completion activities. The Services Project Manager will use leadership skills to set the tone for the project, articulate a vision, and engage project participants into that vision.

Exciting work you will do:

The essential duties and responsibilities of the Services Project Manager will consist of, but are not limited to, the following:

Create project proposals in support of IRIS Team associates

Oversee projects from proposal to completion

Coordinate internal resources and vendors for the flawless execution of projects

Ensure that all projects are delivered on time, within scope, and within budget

Develop project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility

Use appropriate verification techniques to manage changes in project scope, schedule, and costs

Measure project performance using appropriate systems, tools, and techniques

Regularly communicate with stakeholders, sales managers, and sales team members through various channels

Resolve conflicts that hinder project completion

Adjust schedules and targets on the project needs or financing for the project change

Provide overall visibility and reporting of timelines, progress and budgets

Perform other duties and projects as assigned

Competencies you possess:

Service Excellence

Results, Action Oriented

Accountability and responsibility

Teamwork and collaboration

Decision Quality

Conflict Management

Displaying Technical Expertise

Problem Solving

Time Management

Inspiring and Motivating Others

Safety Conscious

What you'll need:

Work Experience: 3 years' previous experience managing processes or projects with multiple vendors, timelines, resources, and budgets; knowledge of the general software and hardware engineering services from IRIS that will be offered, and experience in proposal development is also required; industrial manufacturing knowledge required and experience in the application of the services offered in those applications

Education: Bachelor's degree or equivalent combination of education, training, and experience in business, engineering project management or related field

Analytics/Computer Skills: Proficiency using MS Office, Eclipse, and proposal development tools

Organization Skills: Strong leadership skills, highly organized and detail-oriented; ability to work under pressure managing multiple projects simultaneously and shift priorities as needed; ability to work in a fast-paced, continuously evolving, and at times ambiguous environment

Cross-functional skills: Ability to work well cross-functionally; collaborate with a team across multiple disciplines, with the ability to generate continuous improvement and new ways to solve internal/external challenges

Communication Skills: Strong verbal and written communication skills; ability to communicate well with all levels of the organization; strong interpersonal and customer service skills; high degree of discretion when dealing with sensitive and confidential information

Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

Ability to see, talk, hear, stand and walk

Ability to sit for 8 hours a day

Physical Environment: Normal office environment; warehouse, fabrication environment and exposure to moving equipment

Travel: Minimal travel expected but must be able to travel if necessary.

Driver's License: Must possess and maintain a valid driver's license

Qualifications we prefer but don't require:

Work Experience: 5+ years' previous experience managing processes or projects with multiple vendors, internal resources, timelines, and budgets; previous experience in proposal development; familiarity with wholesale distribution industry

Analytics/Computer Skills: Advanced Microsoft Excel formulas and workbooks

Certifications: Project Management Professional (PMP), Certified associate in project management (CAPM), College Level Coursework in Project Management

The Kendall Group is an . All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law.
Job ID: 489785240
Originally Posted on: 8/17/2025

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