2nd Shift Supervisor - Commercial Facilities
- City Wide Facility Solutions
- Milwaukee, Wisconsin
- Full Time
Do you have experience in building maintenance, janitorial or similar industries? Do
you have strong management experience and good communication skills? Are you
seeking a full-time evening shift position with excellent pay and benefits? If you answer
yes, consider this great opportunity with City Wide Facility Solutions!
We are seeking a Night Manager to join our Milwaukee team! The Night Manager is
responsible for assisting with management of contract compliance for designated
building maintenance services, as well as maintaining the relationship between City Wide
and Independent Contractors. Employee must possess the ability to review the client
contract and check that work expectations have been met.
The work week is Monday-Friday. The shift typically starts at 3:30pm and ends at 12am.
Whats Great About Working at City Wide:
Work in a fast-paced, growing organization
See how your job directly impacts the company
Build positive relationships in our strong company culture
Help businesses in your local Milwaukee community
Essential functions
Develop and maintain productive, working relationships with Independent Contractors
(IC) by communicating client priorities and collaborating on solving problems.
Review scope of work and ensure quality assurance per account to retain existing
business and gain new business.
OVERVIEW APPLICATION
Communicate with Facility Services Manager (FSM) daily for any issues that need
immediate attention, including the nightly recap via email or phone message.
Make recommendations for IC work assignments, manage to client standards and
company guidelines and discharge if not meeting service level agreement.
Manage inspections, customer complaints, customer requests, new client starts, or
accounts needing attention.
Execute City Wides New-Start Policy, Customer Compliant Policy, and other
operational policies and procedures.
Ensure compliance with client policies & procedures, approved cleaning tools and
equipment and their proper use.
Update CRM at each account with proper documentation
Other duties as necessary.
High school diploma required or equivalent experience in commercial janitorial
services industry.
6 months of related experience in management; coaching, motivating, developing, and
leading a team
Energetic, hard-working, dependable, detail-oriented with a willing to learn attitude.
Building, facilities, janitorial or similar industry experience a plus!
Strong planning, organization skills, and attention to detail.
Excellent communication and interpersonal skills.
Must be innovative and strive for continuous process improvement.
CRM experience preferred.
Reliable transportation and current automobile insurance
Physical Demands
The physical demands are representative of requirements that must be met by an
employee to successfully perform the essential functions of this job. Constant sitting,
bending, standing, and walking. Ability to lift up to 25 pounds.
Benefits
City Wide offers a competitive compensation and benefits package for this position.
Compensation starting at $20 per hour
Monthly Auto Allowance
Health Insurance
401K with a 4% company match
Paid Time Off (PTO)
Holidays off
Company Cell Phone
Exceptional Work/Life Balance
Opportunities for Advancement