Scheduler

Description

Do you have the career opportunities as a(an) Scheduler you want with your current employer? We have an exciting opportunity for you to join St. David's Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

St. David's Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Scheduler where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Schedules operative procedures/admissions/anesthesia requests; obtains via authorization scheduling or registration system; obtains and enters insurance information, History & Physicals, Physician Orders; answers incoming phone calls. Utilizes Meditech scheduling grid.

ESSENTIAL JOB RESPONSIBILITIES :

1. Answers telephone in a timely and professional manner.

• Schedules all patients for surgical, cath lab, obstetric, anesthesia and endoscopy procedures/office admissions via Meditech.
• Select accurate insurance carrier plans and informs the patients or physician office Staff of any carrier that is out of network or any carrier that may result in a decrease on benefits.
• Ensure that any edits performed in the scheduling module are also duplicated in the admissions module.
• Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time.

2. Work closely with the physician office staff and L&D Supervisor/Manager to ensure that procedures are scheduled accurately.

• Receive incoming precert mail and ensure that precerts are entered in the scheduling or registration system.
• Select the correct patient medical record number consistently.
• Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available.
• Edit via the scheduling module those departmental calendar changes to ensure that patients are not scheduled when personnel and equipment are not available.
• Acknowledge, file, and send E-MAILS messages via OUTLOOK.

3. Edit medical accounts to a PRE status.

• Enter outpatient procedures in the Order Entry System.
• Pull reservations off printers, keeping clinical reservations filed according to policy. Return surgical reservations to each appropriate scheduler.
• Work clinical accounts a least 2 days in advance in order for admitting personnel to use reservations for calling patients and checking patient and insurance information.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Other duties as assigned including running iatrics on Medicare patients.

4. Communicates clearly and concisely, verbally and in writing.

• Customer orientation-establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
• Interpersonal skills-able to work effectively with other employees, patients and external parties.
• PC skills- demonstrates proficiency in PC applications as required.
• Policies & Procedures demonstrates knowledge and understanding of organizational policies, procedures and systems.
• Basic skills-able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.

• High School Graduate / GED

No Travel Required

St. Davids Medical Center , part of St. Davids HealthCare, is a comprehensive medical facility with three locations: St. Davids Medical Center, Heart Hospital of Austin , and St. Davids Georgetown Hospital . Located in Central Austin, St. Davids Medical Center features a 371-bed acute care hospital and a 64-bed rehabilitation hospital, offering a wide range of inpatient and outpatient services.

The hospital provides a full spectrum of women's services, including a renowned Level IV maternity unit, maternal-fetal medicine, and a high-risk maternal and neonatal transport team. It also boasts the regions largest Level IV Neonatal Intensive Care Unit and offers outpatient breast imaging services through Solis Mammography, which is situated on-site. Additionally, the facility includes a 24-hour emergency department and a comprehensive stroke center.

St. Davids Medical Center specializes in treating high-acuity surgical patients, offering complex procedures such as spine surgeries, total joint replacements, advanced surgical oncology, bariatric surgery, and general surgery. It is also home to the esteemed Texas Cardiac Arrhythmia Institute. The hospital has earned accreditation from the American Nurses Credentialing Center (ANCC) as a Magnet hospital, the highest and most prestigious distinction a healthcare organization can achieve for nursing practice and quality patient care.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Scheduler opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.